VP, Clinical

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Our provider group is where that care actually gets delivered — a multidisciplinary team of clinicians serving patients in all 50 states on behalf of the companies we power. The Vice President, Clinical owns the clinical quality of that group: the protocols clinicians work from, how they're onboarded and developed, and how performance is measured. As the group grows across disciplines and service lines, this role is what keeps the standard of care consistent for every patient.

OpenLoop is looking for a Vice President, Clinical to join our team remotely. This role will be a member of the clinical leadership team and report to the head of the PC group.

*** Please read the note at the bottom of this posting, to confirm there is not a conflict of interest, with your candidacy ***

You would qualify and should apply if you meet these key areas:

You are an M.D. or D.O. and meet the required board certifications & licensing as outlined below

You have years of telehealth experience

You have leadership experience in telehealth, specifically managing / coaching other clinicians, within telehealth operations, and are familiar with telehealth best practices

You have weight-loss medicine experience

Manage and lead a team of growing healthcare providers including NPs, MDs, and DOs

Supervise and manage clinicians to ensure patient services are delivered effectively within the scope of the plan

Spearhead the provider group’s clinical productivity alongside other members of the clinical leadership and clinical operations team

Establish recurring 1:1s with healthcare providers as needed

Develop and manage clinical protocols

Work with quality and enablement teams to ensure the clinical standard of care of health professionals

Provide medical personnel with leadership, decision-making and direction in patient care services and defined areas, ensuring team feels empowered to serve as patient representatives/advocates and creates a medical environment in which collaboration is valued and excellence is prioritized in clinical care

Identify areas of process improvements and inefficiencies

Work closely with all levels of stakeholders to execute processes and procedures

Execute project management skills through leading internal meetings in efforts of problem identification and resolution

Lead in optimizing the quality and efficiency of day-to-day operations of the group, including but not limited to creation of policies and procedures and instituting/maintaining internal and external quality improvement measures for telemedicine

Responsible for continued assessment of performance improvement to promote practice growth and development

Provides clinical leadership by directing, coordinating and delegating patient care in an organized manner, allowing for flexibility

Ability to effectively communicate expectations, motivate individuals, foster collaboration between departments and demonstrate a proven ability to provide positive and motivating leadership that supports teamwork

When needed, provide safe, effective, and compassionate care via telemedicine to patients across the country (based on licensure) for a wide variety of conditions

Other duties as assigned

Licensed and board certified Internal Medicine, Family Medicine, or Emergency Medicine M.D. or D.O. required

Obesity Medicine board certification preferred but not required

Active unrestricted medical license in 5-10 states within the United States required

At a minimum, 3 years of management of medical providers in a US health system within the past 5 years or recent relevant experience required

Prior experience leading clinical teams, preferably with educational experience and/or strategic planning experience

Prior experience in virtual care required

Prior experience in clinical protocol development and management for the purpose of guiding virtual care required

Prior experience in medical weight loss required, and prior experience preferred in testosterone replacement therapy, hormone replacement therapy, functional/longevity/peptide medicine, remote patient monitoring, and chronic care management

Prior experience in virtual clinical operations required

Proficient with Google Suite, virtual communication platforms, and AI required

Able to quickly adapt to new technologies, such as software and operating systems

Excellent verbal and written communication skills

Ability to work cross-functionally across multiple teams and stakeholders

Team player

Able to quickly pivot as needed in a rapidly growing startup environment

Passionate about motivating and growing a successful team

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meet you.