Visual Merchandiser & Sales Support Specialist

About This Role

We are looking, on behalf of one of our clients, for a creative and detail-oriented Visual Merchandiser & Sales Support Specialist to join their luxury jewelry retail team. This dual-role position requires someone who has a strong eye for design and presentation, as well as a passion for customer service and retail sales. You will be responsible for presenting their jewelry collections in an attractive, brand-aligned way in-store, while also supporting day-to-day sales activities and ensuring an exceptional customer experience.

Key Responsibilities

Visual Merchandising

• Set up and maintain displays and showcases according to visual merchandising guidelines
• Arrange merchandise to highlight product features, maximize appeal, and reflect current trends and promotions
• Monitor and refresh displays regularly to ensure consistency, cleanliness, and visual impact
• Work closely with management to execute seasonal themes, product launches, and promotions
• Maintain store visual standards, signage, and product labeling

Sales Support

• Greet customers, understand their needs, and provide product recommendations
• Support the sales team during busy periods by assisting with customer inquiries and transactions
• Ensure merchandise is fully stocked, tagged, and displayed neatly
• Assist in processing stock deliveries and organizing inventory in the back room
• Maintain a clean, welcoming, and organized sales floor

Qualifications

• Previous experience in luxury retail, preferably in visual merchandising and jewelry sales
• Strong visual and aesthetic sense with attention to detail
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced retail environment
• Reliable, self-motivated, and a team player
• Comfortable with light physical tasks such as lifting displays or restocking merchandise
• Fluent in both Arabic and English