Veterinary Receptionist (FTC)
Full Job Posting
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
Working Pattern
*This is a part-time role working 24 hours per week.
*6 hour reception shifts either morning or afternoon 0800-1400 or 1330 to 1930 *1 in 6 Saturdays with lieu time given<
Key Responsibilities
- The role will include supporting the veterinary staff at busy times and to provide the highest level of care to our clients and their pets. Primary responsibilities will include greeting clients and their pets, booking appointments, handling telephone and email enquiries and taking payments. The ideal candidates will be confident in verbal and written communication with a professional, friendly and caring approach along with a positive "can do" attitude.
You Might Be a Great Fit If...
You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
* Excellent communication skills and a professional, welcoming manner
* Experience in a customer-facing role, with a strong focus on service and attention to detail
* The ability to manage multiple tasks effectively in a busy environment
* A collaborative approach and willingness to support colleagues
* A proactive attitude, with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
* A key client-facing role within a supportive and collaborative practice team
* Clear career pathways with progression opportunities within client care and practice leadership roles
* Ongoing learning and development supported by experienced colleagues and practice teams
* A values-led culture focused on care, community and continuous improvement
What We Offer Our Team
- * 6.6 weeks' annual leave plus your birthday off FTE
- * Increasing holiday allowance based on length of service
- * Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- * Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria
- * Learning and development opportunities via the inspiring vet care Academy
- * Pension scheme
- * Discounted veterinary care
- * Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
- We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
- Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
- £12.71 ph
About IVC Evidensia
Leading global provider of veterinary clinical services.
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