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Vendor Technical Enablement Mentor

Ericsson
Riyadh, KSA
Full-time
Onsite
Discovered Today
Telecommunications field operationsGSM/RAN deliverySite installation, testing, commissioning, and troubleshooting2G/3G/4G/LTE/5G equipmentRBS 6000-family installationsRF installation/testing (VSWR/DTF checks, antenna installation)

Full Job Posting

About This Opportunity

Provide practical, on-site technical mentoring to Authorized Service Provider (ASP) field teams.

Enable ASP teams to execute end-to-end telecommunications site activities safely, correctly, and consistently with Ericsson ways of working.

Provide hands-on coaching across installation, testing, commissioning, troubleshooting, and handover.

Strengthen ASP technical capability and self-sufficiency across RAN, transmission, power, civil/site quality, and technical site surveys.

What You Will Do

  • Coach ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover.
  • Demonstrate technical standards across radio, microwave transmission, power, cabling, antennas, and site works.
  • Review site readiness, surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections, identifying technical risks before execution.
  • Support installation and commissioning quality, including cabling, grounding, RF checks, transmission configuration/alignment, power checks, alarms, and test records.
  • Troubleshoot RAN, transmission, power, and site-related faults, supporting root-cause identification and corrective actions.
  • Reinforce Ericsson technical standards, processes, tools, quality checkpoints, EHS, and customer requirements.
  • Identify capability gaps and recurring quality issues and provide targeted coaching and practical knowledge transfer.
  • Escalate safety risks, non-conformances, unresolved technical issues, and delivery risks.
  • Coordinate with ASP supervisors, project/operations teams, and technical specialists to resolve dependencies and support timely handover.
  • Maintain required site and technical documentation and promote ASP self-sufficiency.

What You Will Bring

  • Bachelor's degree in Telecommunications, Engineering, or a related field.
  • Typically 5-10 years of telecommunications field experience, with hands-on GSM/RAN delivery experience and exposure to coaching or coordinating field teams.
  • Practical experience in site installation, testing, commissioning, and troubleshooting, particularly across RAN and transmission.
  • Knowledge of 2G/3G/4G/LTE/5G equipment, including RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
  • Experience with RF installation/testing, including VSWR/DTF checks and antenna installation.
  • Knowledge of microwave and fibre transmission, including Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning, and troubleshooting.
  • Familiarity with microwave configurations including 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band.
  • Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
  • Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover.
  • Strong hands-on coaching, communication, troubleshooting, and problem-solving skills.
  • Ability to work independently at field sites and travel as required.
  • Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.

Work Location

  • Primary country and city listed in the posting: Saudi Arabia (SA) || Jeddah.
  • Role involves on-site mentoring at field sites and travel as required.

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