BO Transmission Engineer
Role Overview
Ericsson is hiring a BO Transmission Engineer to support operation, maintenance, and troubleshooting of transmission and IP network infrastructure.
The role ensures network performance and service availability through second-line technical support, network configuration, incident resolution, and cross-functional collaboration.
Key Skills for This Role
Full Job Posting
About This Opportunity
Ericsson is hiring a BO Transmission Engineer to support operation, maintenance, and troubleshooting of transmission and IP network infrastructure.
The role ensures network performance and service availability through second-line technical support, network configuration, incident resolution, and cross-functional collaboration.
What You Will Do
- Perform end-to-end second-line troubleshooting across IP and transmission networks, including routers, switches, MPLS environments, and transmission nodes.
- Manage incident, problem, and configuration activities to maintain network performance and stability.
- Support transmission-related outages and service degradation investigations.
- Configure, install, maintain, and upgrade network devices and services.
- Conduct node acceptance, audits, and network health assessments.
- Collaborate with field, access, operations, and third-party teams to resolve complex issues.
- Follow up on transmission design-related matters and support implementation activities.
- Open and manage escalations with third-line support when required.
- Review and verify transmission-related network changes and activities.
- Participate in technical investigations, analysis sessions, and continuous improvement initiatives.
- Work in a 24/5 shift environment and provide on-call support during weekends when required.
The Skills You Bring
- 1 to 4 years of experience in transmission network operations, support, or troubleshooting.
- Knowledge of IP networking concepts and protocols.
- Experience with Cisco routers and switches.
- Experience troubleshooting transmission technologies and network nodes.
- Understanding of configuration, incident, problem, and change management processes.
- Experience using network management and monitoring tools.
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently, manage multiple priorities, and perform under pressure.
- Strong attention to detail, accountability, and customer-focused mindset.
- Willingness to work flexible hours, shift rotations, and on-call support when required.
- A collaborative attitude with a passion for continuous learning and knowledge sharing.
Preferred Qualifications
- Hands-on experience with Ericsson transmission solutions such as Mini-Link TN, Mini-Link 6600, Mini-Link 6352, R6000, and SIU/TCU is an advantage.
- Telecom industry experience is preferred.
- Basic scripting knowledge or automation experience is considered a plus.
- Cisco and/or Ericsson networking certifications are preferred.
Why Join Ericsson
Ericsson offers the chance to use skills and imagination to build solutions to some of the world's toughest problems.
Ericsson is an Equal Opportunity Employer that encourages diversity and inclusion.
Hiring Process
- Applicants can learn about the typical hiring process via the provided link.
- Req ID: 790809.
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