Vendor Enablement E2E Lead

About this opportunity

What you will do

• Lead the enablement and capability development of ASP coordinators, setting clear expectations for end-to-end ownership, responsibilities, and delivery standards.
• Coach coordinators through live delivery situations and establish practical development plans based on identified capability needs.
• Enable ASPs to manage the full delivery lifecycle, from planning and readiness through execution, closure, and handover.
• Establish a regular operating cadence to review delivery readiness, progress, risks, quality, safety, compliance, and closeout.
• Monitor delivery performance and KPIs, identify recurring gaps and emerging risks, and ensure corrective actions are assigned and followed through to closure.
• Drive consistent adoption of Ericsson processes, tools, governance requirements, customer commitments, and field delivery standards.
• Standardize practical checklists, quality gates, handover expectations, and escalation paths across the supported ASP scope.
• Reinforce EHS requirements and quality controls throughout the delivery lifecycle and coordinate targeted audits or field-quality reviews when required.
• Act as an escalation point for complex, high-risk, or recurring operational issues while supporting coordinators in developing their own problem-solving and decision-making capability.
• Coordinate with PIMs, technical experts, and other stakeholders when specialist support is required, ensuring clear ownership and follow-through.
• Use performance trends, audit findings, feedback, and lessons learned to continuously improve the enablement model, workflows, training, and governance.
• Support consistent onboarding and knowledge sharing as ASP-led delivery expands.

What you will bring

• BSc in Telecommunications, Computer Science, or equivalent.
• Typically 10-15 years of relevant experience in telecom field operations, project delivery, ASP coordination, or operational support.
• Demonstrated experience in functional leadership, coaching, mentoring, and capability development.
• Experience coordinating delivery across multiple stakeholders and managing operational risks, escalations, and performance follow-up.
• Working knowledge of RAN technologies (2G/3G/4G/5G), transmission technologies including microwave and fiber, power systems, site activities, and field quality requirements.
• Strong understanding of EHS requirements, delivery governance, quality controls, and change management.
• Strong end-to-end planning, prioritization, root-cause analysis, and corrective-action follow-up skills.
• Strong communication and stakeholder-management skills with the ability to provide constructive challenge and effective escalation.
• Customer-focused mindset with strong accountability, adaptability, and continuous improvement orientation.
• Proficiency in Excel and PowerPoint, with familiarity with project planning tools, KPIs, and reporting dashboards.

Why join Ericsson

Application notes

• Primary country and city: Saudi Arabia (SA) | Riyadh.
• Req ID: 792942.