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indeed

Unity Programme - Data Business Analyst

HM Revenue & Customs
Newcastle upon Tyne, GBR
Parttime, Fulltime
Onsite
£58,541–£72,711,
Discovered 6 days ago
Business analysisLarge-scale transformationProcess designService designTarget operating model developmentRequirements definition

Full Job Posting

Programme and role

The Unity Programme brings together shared services for HMRC, the Department for Transport, and the Ministry of Housing, Communities and Local Government.

The programme aims to modernise its IT platform and provide shared HR, finance, payroll, and procurement tools, while standardising data and simplifying processes.

The Business Analyst will support delivery of components of the shared solution as part of the Process Transformation and UCD team.

Key responsibilities

  • Own ambiguous work and turn it into practical decisions and deliverable outcomes.
  • Progress complex work independently and drive it to completion.
  • Plan approaches, bring together relevant people, and deliver high-quality outputs.
  • Prepare accessible, decision-ready materials aligned with programme objectives and governance standards.
  • Lead workshops with departmental leaders, experts, delivery partners, and operational teams.
  • Assess delivery options for feasibility, policy alignment, risk, and service impact.
  • Develop clear recommendations from diverse viewpoints to support evidence-based decisions.
  • Contribute to transformation planning, readiness assessment, and transition design.
  • Work with operational leaders to ensure new processes, roles, and services are viable and understood.
  • Collaborate across government departments, agencies, and delivery partners, influencing through expertise.

Candidate profile

  • Strong business analysis experience in large-scale transformation.
  • Proven capability in some or all of process design, service design, target operating model development, and requirements definition.
  • A problem-solving, curious, forward-thinking approach and the ability to work independently on complex assignments.

Travel

  • Occasional travel may be required for cross-government and cross-department meetings.

Salary and contract

  • Salary range is £58,541–£72,711, with national and London salary bands stated in the advert.
  • The role is permanent and offers full-time, part-time, flexible-working, and job-share patterns.
  • Civil Service Pension employer contribution is listed as 28.97%.

Location eligibility

Advertised locations are Glasgow, Manchester, Newcastle upon Tyne, Preston, and Stratford.

Newcastle is available only to existing HMRC staff based at that location.

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