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indeed

Lead Business Analyst

HM Revenue & Customs
Newcastle upon Tyne, GBR
Parttime, Fulltime
Onsite
£71,725–£87,612,
Discovered Yesterday
Business analysisTechnical requirements definitionBusiness analysis standardsProduct ways of workingOKRsKPIs

Full Job Posting

Role overview

Lead the Business Analysis Practice in HMRC's CDIO Borders and Trade function.

Build capability across a geographically dispersed team of around 35 Business Analysts.

The role supports technical delivery and the transition to product ways of working.

Key responsibilities

  • Lead the Business Analysis function, set standards, manage resourcing and assure analysis quality.
  • Coach and mentor analysts and teams, drive improvement and remove delivery blockers.
  • Define the Business Analyst role and set direction during the transition to product ways of working.
  • Step into priority deliveries to lead remediation of complex issues or establish product delivery teams.
  • Manage analyst deployment and performance, set direction and role-model inclusive leadership.
  • Support senior leadership activities, including people, financial, commercial and risk management as appropriate.
  • Lead change through a new Business Analyst resource model and roles.
  • Collaborate with guilds and the wider Business Analysis community and share best practice on standards, tooling and delivery.
  • Promote the Business Analysis profession and service offer and build the team's influence.

Person specification

  • The role calls for knowledge and experience of Business Analysis.
  • The lead manages a team of analysts and is expected to develop capability, set direction and ensure effective deployment.
  • The role requires collaboration with the wider Business Analysis community and leadership of change.

Location and working arrangements

  • The listed locations are Belfast, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Newcastle upon Tyne, Stratford, Telford and Worthing.
  • Newcastle upon Tyne and Stratford are restricted to specified existing HMRC staff groups, as described in the posting.
  • Flexible working patterns, including full-time, part-time and job share, may be considered subject to business need.

Salary and benefits

  • Salary is £71,725–£87,612, with national and London pay ranges; external applicants join at the pay band minimum.
  • A Civil Service Pension is offered with an employer contribution of 28.97%.

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