Unity Programme - Data Business Analyst

Role overview

Key responsibilities

• Take ownership of ambiguous work, structure it, and progress it to practical decisions and deliverable outcomes.
• Independently progress complex work and identify needs, plan the approach, bring together the right people, and deliver high-quality outputs.
• Ensure materials are decision-ready, accessible, and aligned with programme objectives and governance standards.
• Lead workshops with departmental leaders, subject matter experts, delivery partners, and operational teams.
• Shape and assess delivery options based on feasibility, policy alignment, risks, and service impact.
• Distil diverse viewpoints into clear recommendations for evidence-based decision-making.
• Contribute to transformation planning, readiness assessment, and transition design.
• Work with operational leaders to ensure new processes, roles, and services are understood and viable.
• Work with stakeholders across departments, agencies, and delivery partners.

Person specification

• Strong Business Analysis experience within large-scale transformation.
• Proven capability in some or all of process design, service design, target operating model development, and requirements definition.
• The role calls for independent problem-solving, ownership of complex work, and delivery of clear, practical outputs.

Location and travel

• Locations listed are Glasgow, Manchester, Newcastle upon Tyne, Preston, and Stratford.
• Newcastle is available only to existing HMRC staff at that location due to workforce controls.
• Occasional travel may be required for cross-government and cross-department meetings.

Salary and benefits

• Salary is £58,541–£72,711, with separate national and London pay ranges; external applicants start at the pay-band minimum.
• The role includes a Civil Service Pension with an employer contribution of 28.97%.

Contract and working pattern

• The contract is permanent.
• Working patterns include flexible working, full-time, job share, and part-time.
• One vacancy is available.