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indeed

Unity Programme - Data Business Analyst

HM Revenue & Customs
Newcastle upon Tyne, GBR
Parttime, Fulltime
Onsite
£58,541–£72,711,
Discovered 1 weeks ago
Business analysisProcess designService designTarget operating model developmentRequirements definitionWorkshop facilitation

Full Job Posting

Programme and role

The Unity Programme brings together shared services for HMRC, the Department for Transport and the Ministry of Housing, Communities and Local Government.

The programme aims to modernise shared-service tools and processes across HR, Finance, Payroll and Procurement.

The Business Analyst will help drive delivery of components of the Unity shared solution.

The Process Transformation and UCD team develops processes for the participating departments under a shared-services model.

Key responsibilities

  • Own ambiguous work, structure it and progress it into clear decisions and deliverable outcomes.
  • Progress complex work independently; identify needs, plan approaches and bring together the right people.
  • Prepare accessible, decision-ready materials aligned with programme objectives and governance standards.
  • Lead workshops with departmental leaders, subject matter experts, delivery partners and operational teams.
  • Assess delivery options for feasibility, policy alignment, risks and service impact.
  • Turn varied viewpoints into clear recommendations that support evidence-based decisions.
  • Contribute to transformation planning, readiness assessment and transition design.
  • Work with operational leaders so new processes, roles and services are understood and viable.
  • Collaborate across government departments, agencies and delivery partners, influencing without formal authority.
  • Occasional travel may be required for cross-government and cross-department meetings.

Person specification

  • Strong Business Analysis experience within large-scale transformation is sought.
  • Proven capability in some or all of process design, service design, target operating model development and requirements definition.
  • The role calls for independent progress of complex work and delivery of high-quality outputs.

Location and working pattern

  • Listed locations are Glasgow, Manchester, Newcastle upon Tyne, Preston and Stratford.
  • Newcastle is available only to existing HMRC staff in that location.
  • Working patterns listed include flexible working, full-time, job share and part-time.

Salary and contract

  • Salary range is £58,541–£72,711, with national and London ranges stated separately.
  • External applicants join at the pay band minimum.
  • The contract type is permanent.
  • The role is listed at Grade 7 and includes a Civil Service Pension with a stated employer contribution of 28.97%.

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