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indeed

Unity Programme - Data Business Analyst

HM Revenue & Customs
Newcastle upon Tyne, GBR
Parttime, Fulltime
Onsite
£58,541–£72,711,
Discovered 1 weeks ago
Business analysisLarge-scale transformationProcess designService designTarget operating model developmentRequirements definition

Full Job Posting

Role overview

Business Analyst opportunity in the Unity Programme's Process Transformation and UCD team.

The programme brings together shared services for HMRC, the Department for Transport, and the Ministry of Housing, Communities and Local Government.

The programme aims to modernise shared HR, Finance, Payroll, and Procurement services, standardize data, and streamline administrative processes.

Job description

  • Provide analytical leadership to support transformation, public value, and future service delivery.
  • Structure ambiguous work and progress it into practical decisions and deliverable outcomes.
  • Plan work, convene stakeholders, and deliver high-quality outputs independently.
  • Prepare decision-ready, accessible materials aligned with programme objectives and governance.
  • Lead workshops with departmental leaders, subject matter experts, delivery partners, and operational teams.
  • Assess delivery options, feasibility, policy alignment, risks, and service impacts.
  • Develop clear recommendations from diverse viewpoints.
  • Contribute to transformation planning, readiness assessment, and transition design.
  • Work with operational leaders to ensure new processes, roles, and services are understood and viable.
  • Occasional travel may be required for cross-government and cross-department meetings.

Person specification

  • Strong business analysis experience in large-scale transformation.
  • Proven capability in some or all of process design, service design, target operating model development, and requirements definition.
  • Able to take ownership of complex work, work independently, plan approaches, and deliver high-quality outputs.
  • The source description is truncated during the person specification.

Salary and pension

  • Salary range is £58,541–£72,711, with stated national and London ranges; external applicants join at the pay band minimum.
  • Civil Service Pension with an employer contribution of 28.97%.

Contract and working pattern

  • Contract type is permanent.
  • Working pattern options include flexible working, full-time, job share, and part-time.

Locations

  • The posting lists Glasgow, Manchester, Newcastle upon Tyne, Preston, and Stratford as role locations.
  • Newcastle is available only to existing HMRC staff in that location.

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