Unity Programme - Data Business Analyst
Role Overview
Join the Unity Programme, bringing together shared services for HMRC, the Department for Transport and the Ministry of Housing, Communities and Local Government.
The programme is modernising its IT platform, standardising data and improving shared HR, Finance, Payroll and Procurement services.
The Business Analyst supports delivery in the Process Transformation and UCD team, providing analytical leadership for transformation and future service delivery.
Key Skills for This Role
Full Job Posting
Programme and role
Join the Unity Programme, bringing together shared services for HMRC, the Department for Transport and the Ministry of Housing, Communities and Local Government.
The programme is modernising its IT platform, standardising data and improving shared HR, Finance, Payroll and Procurement services.
The Business Analyst supports delivery in the Process Transformation and UCD team, providing analytical leadership for transformation and future service delivery.
Key responsibilities
- Own ambiguous work, structure it and progress it to practical decisions and deliverable outcomes.
- Independently progress complex work and drive it to completion; plan approaches and bring the right people together.
- Prepare accessible, decision-ready materials aligned with programme objectives and governance standards.
- Lead workshops with departmental leaders, subject matter experts, delivery partners and operational teams.
- Assess delivery options for feasibility, policy alignment, risks and service impact; develop clear evidence-based recommendations.
- Contribute to transformation planning, readiness assessment and transition design.
- Work with operational leaders to ensure new processes, roles and services are understood and viable.
- Build effective relationships across departments, agencies and delivery partners, influencing without authority.
Candidate profile
- Strong Business Analysis experience within large-scale transformation.
- Proven capability in some or all of process design, service design, target operating model development and requirements definition.
- Ability to take ownership of ambiguous work, progress complex assignments independently and deliver high-quality outputs.
Location and travel
- Locations listed include Glasgow, Manchester, Newcastle upon Tyne, Preston and Stratford.
- Newcastle is available only to existing HMRC staff based there.
- Occasional travel may be required for cross-government and cross-department meetings.
Pay and employment
- The role is permanent, with national salary of £58,541–£64,624 and London salary of £65,869–£72,711.
- External applicants join at the pay band minimum.
- A Civil Service Pension with an employer contribution of 28.97% is listed.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at HM Revenue & Customs
Identity Fraud Advisor
Leeds, GBR
HMRC is seeking customer-focused advisors to support people affected by suspected identity fraud. You’ll assess reports, guide customers, coordinate with analysts and service teams, and help resolve account issues. Stron
Lead Business Analyst
Newcastle upon Tyne, GBR
HMRC is seeking a lead Business Analyst to direct its Borders and Trade analysis practice and build capability across a geographically dispersed team. The role sets standards, manages resourcing and quality, supports pro
Identity Fraud Advisor
Leeds, GBR
HMRC is seeking customer-focused advisors to support people affected by suspected identity fraud. You will handle reports across phone, email and web chat, guide customers through investigation and resolution, and work w
Lead Business Analyst
Newcastle upon Tyne, GBR
HMRC seeks a Lead Business Analyst to lead its Borders and Trade Business Analysis Practice and build capability across a geographically dispersed team. The role sets standards, manages resourcing and quality, supports p
Identity Fraud Advisor
Leeds, GBR
HMRC is hiring Identity Fraud Advisors to support customers affected by suspected identity fraud and help protect HMRC services. The role handles customer enquiries, assesses reported threats, coordinates with analysts a
Lead Business Analyst
Newcastle upon Tyne, GBR
HM Revenue & Customs is seeking a Lead Business Analyst to lead the Business Analysis Practice within its Borders and Trade digital function. The role manages and develops a dispersed team, sets standards and resourcing,
Lead Business Analyst
Newcastle upon Tyne, GBR
HMRC is seeking a Lead Business Analyst to lead its Business Analysis Practice in the Borders and Trade digital function. The role involves building team capability, setting standards and improving analysis and product d
Identity Fraud Advisor
Leeds, GBR
HMRC seeks an Identity Fraud Advisor to support people reporting suspected identity fraud and coordinate case resolution with analysts and specialist teams. The role requires strong customer communication and interaction
Identity Fraud Advisor
Leeds, GBR
Lead Business Analyst
Newcastle upon Tyne, GBR
Identity Fraud Advisor
Leeds, GBR
Lead Business Analyst
Newcastle upon Tyne, GBR
Identity Fraud Advisor
Leeds, GBR
Lead Business Analyst
Newcastle upon Tyne, GBR
Lead Business Analyst
Newcastle upon Tyne, GBR
Identity Fraud Advisor
Leeds, GBR