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indeed

Unity Programme - Data Business Analyst

HM Revenue & Customs
Newcastle upon Tyne, GBR
Parttime, Fulltime
Onsite
£58,541–£64,624
Discovered 1 weeks ago
Business analysisLarge-scale transformationProcess designService designTarget operating model developmentRequirements definition

Full Job Posting

Programme overview

The Unity Programme brings together shared services for HMRC, the Department for Transport and the Ministry of Housing, Communities and Local Government.

The programme aims to modernise shared services platforms and standardise HR, finance, payroll and procurement processes.

Key responsibilities

  • Own ambiguous work, structure it and develop practical decisions and deliverable outcomes.
  • Progress complex work independently and plan approaches with the relevant people.
  • Prepare decision-ready, accessible materials aligned with programme objectives and governance.
  • Lead workshops with departmental leaders, subject matter experts, delivery partners and operational teams.
  • Assess delivery options for feasibility, policy alignment, risks and service impact.
  • Distil viewpoints into recommendations and contribute to transformation planning, readiness and transition design.
  • Work with operational leaders to ensure new processes, roles and services are viable and understood.
  • Influence stakeholders across departments, agencies and delivery partners; occasional meeting travel may be required.

Person specification

  • Strong business analysis experience in large-scale transformation.
  • Proven capability in some or all of process design, service design, target operating model development and requirements definition.
  • Ability to independently progress complex work and deliver high-quality outputs with limited direction.

Locations

  • The listed locations are Glasgow, Manchester, Newcastle upon Tyne, Preston and Stratford.
  • Newcastle is available only to existing HMRC staff based at that location.
  • Occasional travel to cross-government and cross-department meetings may be involved.

Contract and working pattern

  • Permanent contract.
  • The source lists flexible working, full-time, job share and part-time patterns.

Salary

  • National salary range is £58,541–£64,624; London salary range is £65,869–£72,711.
  • External applicants join at the pay band minimum.
  • Civil Service Pension with an employer contribution of 28.97%.

About the programme

The Unity Programme is a cross-government programme involving HMRC, the Department for Transport and the Ministry of Housing, Communities and Local Government.

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