Unit Manager
Role Overview
Gokhana is a growing food-tech and workplace food solutions company focused on delivering high-quality food and hospitality experiences across corporate and institutional environments.
FoodWhisperer is a subsidiary company of Gokhana, focused on providing professional food and hospitality services to corporate clients and large-scale workplaces.
Key Skills for This Role
Full Job Posting
About Gokhana and FoodWhisperer
Gokhana is a growing food-tech and workplace food solutions company focused on delivering high-quality food and hospitality experiences across corporate and institutional environments.
FoodWhisperer is a subsidiary company of Gokhana, focused on providing professional food and hospitality services to corporate clients and large-scale workplaces.
Role Overview
We are looking for an experienced and result-oriented Unit Manager to manage day-to-day operations of our FoodWhisperer unit in Hoodi, Bengaluru.
Key Responsibilities
- Manage the overall day-to-day operations of the assigned food service unit.
- Ensure smooth functioning of kitchen, service, housekeeping, and support operations.
- Monitor food quality, taste, presentation, and service standards.
- Ensure compliance with FSSAI, food safety, hygiene, and workplace safety standards.
- Manage manpower planning, deployment, attendance, and shift schedules.
- Lead, train, and motivate kitchen and service teams to maintain operational standards.
- Monitor food consumption, wastage, inventory, and operational costs.
- Coordinate with procurement and stores teams to ensure timely availability of raw materials.
- Handle client interactions and address operational concerns and service-related issues.
- Monitor customer/employee feedback and implement corrective actions.
- Ensure adherence to SOPs, company policies, and client requirements.
- Conduct regular operational audits and ensure timely closure of observations.
Requirements
- Bachelor's degree in Hotel Management, Hospitality, Food Service Management, Business Administration, or a related field.
- 4-7 years of relevant experience in food service, QSR, institutional catering, corporate catering, hospitality, or similar operations.
- Experience managing a team and handling end-to-end unit operations.
- Strong knowledge of food safety, hygiene, and FSSAI compliance.
- Good understanding of manpower planning, inventory control, and cost management.
- Strong communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced corporate food-service environment.
- Candidates who have experience handling corporate cafeterias, institutional catering, or large-volume food operations will be preferred.
- Candidates should be comfortable working from Hoodi, Bengaluru.
Key Skills
- Unit Operations
- Food Service Operations
- Team Management
- Manpower Planning
- FSSAI
- Food Safety & Hygiene
- Inventory Management
- Cost Control
- Client Management
- MIS Reporting
- SOP Compliance
- Vendor Coordination
Why Join Us
- Join FoodWhisperer, a subsidiary of Gokhana, and be part of a growing organization that is transforming workplace food and hospitality experiences through technology, operational excellence, and customer-focused service.
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