Underwriting Manager

Risk & Compliance | Full-time | US-Remote

Flute is the payments platform that grows with you. We build enterprise-grade financial tools for the everyday economy, then price them so growing businesses can actually use them. One platform, one login, and the features a merchant wants without the complexity or cost that usually comes along for the ride.

We're reforming how merchants accept payments, manage their money, and grow their businesses on their own terms. As we scale, our finance team keeps the books accurate, the close on schedule, and the business ready for what comes next.

As an Underwriting Manager, you will identify, evaluate, and mitigate credit and financial risks for applicants and current portfolio customers in accordance with Bank, Card Brand, and Company policies to support portfolio growth. You will collaborate closely with the Risk Management and Sales teams to identify emerging risk and market trends while contributing to business growth. This role combines credit risk management with financial analysis—including financial statement review, cash flow modeling, ratio and trend analysis, and scenario/sensitivity testing—to support sound credit decisions, policy implementation, and portfolio risk/reward optimization. The manager also provides leadership to the credit risk management group and ensures credit processes, policies, and activities comply with organizational standards and applicable legislation. through sound judgment, proactive problem-solving, and a positive, solutions-oriented approach. The role also requires the ability to learn quickly and work efficiently across multiple systems.

Evaluate merchant applications using multiple underwriting tools to identify credit, fraud, and reputational risk

Identify potential risk factors for applicants and current portfolio customers and mitigate risk through comprehensive review of customer information, including financial statements, cash flow, liquidity, leverage, profitability, payment history, industry trends, and macroeconomic indicators

Conduct and interpret financial analysis—such as ratio analysis, trend analysis, cash flow forecasting, break-even analysis, sensitivity/scenario analysis, and exposure modeling—to assess creditworthiness, default probability, and potential loss

Assist in the implementation of appropriate risk management policy, procedures, and tools, incorporating financial analysis criteria and credit risk metrics

Proactively communicate with leadership to assess risk of potential loss from return and chargeback activity, including quantified financial impact and recommended mitigants

Effectively coordinate and communicate risk mitigating strategies to the sales organization and other internal customers, translating financial risk findings into actionable guidance

Maintain and enforce departmental policy and principles

Should an escalation be necessary, be the first escalation point

Monitor, track, and approve Time and Attendance and PTO

Provide leadership and direction to the credit risk management group. Ensure the credit process, policies, and activities fall within the parameters of the organization’s policies and standards and appropriate legislation, and that financial analysis standards are consistently applied

Apply a methodical approach to analyze data, draw clear conclusions, and prepare written summaries in accordance with department procedures

Maintain accurate records of all underwriting reviews

Communicate and collaborate effectively with sales partners, merchants, and colleagues

Work independently and take initiative in a fast-paced underwriting environment

Other Duties as Assigned

5+ years of experience in credit risk, underwriting, financial analysis, portfolio management, or a related field

High school diploma or equivalent

Proficiency in Microsoft Office and SharePoint

Experience reviewing KYC and KYB documentation across all risk levels

Strong ability to make risk-based decisions and work independently

Demonstrate proactive critical thinking skills with a positive, solutions-oriented approach

Manage multiple priorities effectively while maintaining accuracy, sound judgment, and diligence

Strong knowledge of financial statements, cash flow analysis, ratio analysis, forecasting, credit risk scoring, and probability of default/loss given default concepts.

Prior management experience preferred

Bachelor’s Degree in Finance, Accounting, Business, or a related field preferred

CFA/FRM/CPA is a plus

Exposure to systems such as GIACT, G2, Mastercard Match, Zendesk, and TSYS

Experience using a CRM platform

Advanced Excel and financial modeling skills; experience with SQL, Tableau, Power BI, or similar