Underwriting Junior Manager

The Team Underwriting Manager is a first-line leadership role, sitting between Underwriter and Underwriting Manager, with support from a Senior Underwriter. You will support the day-to-day performance of the Underwriting Team while continuing to apply sound lending judgement. Acting as a first point of escalation, you will coach and develop Underwriters, support quality and audit activities, and help embed new controls, processes, and technology. This role is ideal for an experienced Underwriter or lending professional looking to take their first formal step into leadership.

Experience within underwriting, lending operations, or a regulated financial services environment.

A strong track record of accurate, fair, and consistent decision making.

Experience supporting colleagues through coaching, mentoring, or informal leadership responsibilities.

Good understanding of affordability, risk management, responsible lending, and customer outcomes.

Strong communication, organisational, and problem-solving skills.

Ability to remain calm under pressure and manage competing priorities effectively.

Comfortable using operational systems, performance data, and emerging technologies.

Sound judgement in knowing when to resolve issues independently and when to escalate.

Proven ability to set, monitor, and achieve individual and team targets while identifying and addressing underperformance in a timely, fair, and supportive manner.

Previous experience as a Senior Underwriter, Team Coach, or Subject Matter Expert.

Audit, Quality Assurance, or Compliance experience.

Experience supporting vulnerable customers.

Experience with process improvement initiatives, automation, or Salesforce.

Ability to multitask and adapt to changing business priorities.

Experience monitoring and managing performance against operational targets and service levels.

Success in this role will be demonstrated by:

Underwriters receiving timely, consistent, and effective support.

Achievement of productivity, quality, and customer outcome targets.

Improved team performance through coaching, training, and development.

Early identification and resolution of audit findings, control weaknesses, and operational risks.

Effective embedding of new processes, controls, technologies, and ways of working.

Clear escalation of risks and issues, supported by practical recommendations and solutions.

A positive, accountable team culture that drives both performance and customer outcomes.

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth.

Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful.

Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.