Sr. Business Systems Analyst

About the role

Responsibilities

• Facilitate requirements sessions to define objectives, scope, functional and non-functional requirements, assumptions, constraints, and measurable outcomes.
• Analyze business needs, current processes, system capabilities, solution options, feasibility, risks, dependencies, and trade-offs; recommend technology solutions.
• Create process flows, journey maps, context diagrams, data models, wireframes, and mock-ups.
• Support developers and QA teams with requirements clarification, acceptance criteria, test coverage, defect triage, readiness, and user acceptance testing.
• Build stakeholder alignment, resolve scope and solution conflicts, and share delivery updates on progress, decisions, risks, issues, and dependencies.
• Maintain traceable requirements and domain documentation from business objectives through implemented outcomes.
• Coach junior team members, review analysis artifacts, and promote analysis standards.
• Contribute to backlog refinement, estimation, release planning, KPI monitoring, retrospectives, and process improvement.

Required qualifications

• At least 8 years of Business Systems Analyst experience in software development within financial services, payments, lending, or fintech.
• At least 3 years of experience in institutional payments processing solutions, products, or projects.
• Experience analyzing and documenting RESTful APIs, including contracts, payloads, authentication, validation, error handling, status codes, versioning, and service-level requirements.
• Experience with relational databases, data models, SQL, mappings, profiling, reconciliation, lineage, and data-quality validation.
• Experience with the software development life cycle and Agile delivery, including Scrum and Kanban.
• Ability to create testable requirements, user stories, acceptance criteria, business rules, use cases, process flows, and BPMN or UML visual models.
• Ability to use AI tools, agentic AI, and LLMs and discuss applied examples.
• Strong analytical, problem-solving, and documentation skills; experience mapping processes and creating wireframes, mock-ups, and diagrams.

Preferred experience

• Finance accounting solutions experience is an asset.
• Experience using generative AI tools such as ChatGPT, Claude, or Copilot is an asset.

Benefits

• Benefits include growth and internal advancement opportunities, health and dental coverage, vacation, a group RRSP program, and support for new parents.

Compensation

• The stated salary range is CAD 100,000 to CAD 130,000; compensation may include performance-based incentives.