Sr. Business Systems Analyst

Role overview

Responsibilities

• Facilitate requirements sessions and define objectives, scope, functional and non-functional requirements, constraints, and measurable outcomes.
• Analyze business needs, processes, system capabilities, solution options, feasibility, risks, dependencies, and trade-offs.
• Create process flows, journey maps, context diagrams, data models, wireframes, and mock-ups.
• Support development and QA by clarifying requirements, refining acceptance criteria, reviewing test coverage, triaging defects, and coordinating user acceptance testing.
• Maintain stakeholder alignment and communicate progress, decisions, risks, issues, dependencies, and recommendations.
• Maintain traceable requirements and domain documentation from business objectives through implementation and coach junior colleagues.
• Contribute to backlog, estimation, release and implementation planning, KPI monitoring, retrospectives, and delivery improvements.

Required qualifications

• At least 8 years of business systems analysis experience in software development in financial services, payments, lending, or fintech.
• At least 3 years of experience with institutional payments processing solutions, products, or projects.
• Experience documenting REST API integrations, relational databases, data models, SQL, and data-quality activities.
• Experience with the software development life cycle and Agile delivery, including Scrum and Kanban.
• Ability to create testable requirements, user stories, acceptance criteria, business rules, use cases, process flows, and BPMN or UML models.
• Ability to use AI tools, agentic AI, and LLMs and discuss applied examples.
• Strong analytical, problem-solving, documentation, and attention-to-detail skills; experience mapping processes and creating wireframes, mock-ups, and diagrams.

Preferred experience and tools

• Finance and accounting solutions experience is an asset.
• Generative AI tools such as ChatGPT, Claude, or Copilot are an asset.
• The role calls for adopting AI tools in day-to-day work.

Benefits

• The posting describes growth opportunities, company culture, competitive salary and health benefits, vacation, dental and health coverage, group RRSP, and support for new parents.
• The posting describes the workplace as diverse and inclusive.

Compensation

• The stated salary range is $100,000–$130,000; the posting does not specify a pay period.
• The role may be eligible for performance-based incentives, including bonuses or commissions.

About Propel