UAE National Service Advisor | Al-Futtaim Automotive | Toyota & Lexus
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Key skills for this role
About the Role
Overview of the role We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role. This is a full-time permanent role located in Abu Dhabi.
Key Skills for This Role
Full Job Posting
Overview Of The Role
We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role.
This is a full-time permanent role located in Abu Dhabi.
What You Will Do
- To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers’ needs.
- Ensure customers are given the Worlds Warmest Welcome when entering the branch.
- Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
- Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.
Skills
- Required skills to be successful
- Able to communicate effectively
- Customer service experience will be an added advantage
- Good knowledge in MS Office especially MS Excel
- UAE National with family book
- About the team
- The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization
- What equips you for the role
- The ideal candidate for this role should possess a High school Diploma.
- You should also be able to communicate effectively with strong customer service, analytical and communication skills.
- You should be highly motivated and passionate about cars.
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