Transportation Workforce Manager
Role Overview
Leads strategic workforce planning, forecasting, analysis, and reporting for the TTC's bus, subway, streetcar, LRT, and Wheel-Trans operations.
Ensures workforce levels align with budgeted service, operational requirements, and financial targets.
Works with Transportation, Finance, Human Resources, Talent Management, and the Operations Training Centre.
Key Skills for This Role
Full Job Posting
Role overview
Leads strategic workforce planning, forecasting, analysis, and reporting for the TTC's bus, subway, streetcar, LRT, and Wheel-Trans operations.
Ensures workforce levels align with budgeted service, operational requirements, and financial targets.
Works with Transportation, Finance, Human Resources, Talent Management, and the Operations Training Centre.
Responsibilities
- Forecast workforce requirements and develop staffing plans for service delivery.
- Monitor hiring, attrition, retirements, absenteeism, training capacity, and operator availability.
- Develop workforce forecasts, models, and recommendations for operational and financial planning.
- Align staffing levels with service requirements, approved workforce plans, and budget targets.
- Design and improve workforce tracking, forecasting, reporting tools, KPIs, and performance measures.
- Provide workforce analysis, forecasts, risk assessments, and recommendations to leaders and stakeholders.
- Coordinate workforce plans with Talent Management, the Operations Training Centre, Finance, Service Planning, Vehicle Maintenance, and Transportation.
- Analyze workforce trends and identify opportunities to improve utilization and operational effectiveness.
- Maintain workforce data integrity and reporting accuracy.
- Prepare reports, briefing notes, business cases, presentations, procedures, and implementation plans.
- Lead workforce planning projects, feasibility studies, and continuous improvement initiatives.
- Research industry practices, advise as a workforce planning subject matter expert, and represent the TTC with stakeholders.
Qualifications and skills
- Completion of a university degree; the available description truncates the remaining qualification details.
- Apply analytical skills and communicate effectively with others through various media.
- Know the relevant industry or sector and understand the organization's fiscal environment.
- Gather information, conduct research, and use office technology, software, and applications.
Work arrangement
- Employment details identify the role as hybrid.
- Weekly hours are 35; scheduled days off are Saturday and Sunday, with a day shift.
Salary information
- Listed salary range is $115,570.00 to $144,526.20; no pay cadence is stated.
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