Senior Analyst, Performance Reporting

Position overview

What you will do

• Develop reports and presentations that support senior management's monitoring and reporting of performance and business goals.
• Create and facilitate training to support implementation and maturation of reporting practices and dashboards.
• Prepare executive briefings on performance results, trends, risks, and opportunities.
• Support a diverse, inclusive, respectful, and accessible work and service environment within the area of responsibility.
• Participate in the TTC Customer Service Ambassador Program.

Qualifications

• Relevant post-secondary diploma or degree, or equivalent education, training, and experience, plus relevant performance reporting experience.
• Experience building measurable metrics, targets, benchmarks, and outcomes to monitor strategic plans, business plans, transformation programs, and business cases.
• Extensive financial and operational data analysis, modelling, reporting, and presentation experience supporting corporate or enterprise decision-making.
• Knowledge of project management methodologies and experience managing projects of various sizes.
• Strong BI, analytics tool, and self-service platform knowledge; Power BI experience is essential.
• Hands-on needs assessment, design, development, and implementation of multi-department e-learning programs.
• Expert knowledge of Excel, PowerPoint, and Word; strong quantitative and problem-solving abilities.
• Knowledge of data segmentation, clustering, and advanced analytics; SAP experience is an asset.

Relevant tools and skills

• BI and analytics tools may include SQL, Tableau, Power BI, and MicroStrategy; Power BI working experience is essential.
• Microsoft Excel, PowerPoint, and Word expertise is required.
• SAP experience is an asset.

Schedule and employment

• Regular employment; the posting also refers to full-time TTC employment.
• 35 weekly hours, day shift, with Saturday and Sunday off.

Salary information

• Listed salary range is 115,570.00 to 144,526.20; the posting does not state the pay cadence.

Workplace

• The TTC describes its work approach as flexible and hybrid, combining remote work and in-person collaboration.

Benefits

• Benefits include TTC defined pension membership, health, dental and vision coverage, and professional development and learning programs.