Transportation Claims Specialist

Your Responsibilities:

• Investigate freight claims related to damage, shortage, loss, or delayed delivery. Process these claims across multiple transport lanes, including Plants to Customers, Vendors to Plants or Distribution Centers, Plants to Plants or DCs, and DCs to DCs or DCs to Customers.
• Analyze contracts (e.g., Incoterms, vendor agreements) to assess liability and ensure accurate settlement.
• Negotiate claim values and lead collection efforts within authorized limits; escalate high-impact cases as needed.
• Collaborate with carriers, freight forwarders, insurance providers, engineers, and legal teams for swift and compliant resolutions.
• Maintain detailed documentation using MyEZClaim, SAP Quality Notes transactions, and internal claims management tools.
• Develop and implement a global freight claims process, including project planning, change management, and stakeholder alignment.
• Drive continuous improvement with fulfillment sites and transportation partners to reduce future claims.
• Monitor claim trends, recovery rates, and financial impact through reporting and analysis.
• Ensure compliance with global regulations such as the Carmack -----Amendment, Montreal Convention, and FMCSA guidelines.

The Essentials - You Will Have:

The Preferred - You Might Also Have:

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www. raquickfind.com.
• At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
• This position is part of a job family. Experience will be the determining factor for position level and compensation.
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• We are an Equal Opportunity Employer including disability and veterans.
• If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
• Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Qualifications

• Bachelor's degree in relevant field.
• Experience with customs documentation and legal dispute resolution.