Fulfillment Systems & Solutions Program Manager

Your Responsibilities:

• Serve as the primary liaison between fulfillment operations, IT, automation teams, 3PL partners, and business stakeholders.
• Translate operational challenges into business requirements, system enhancements, process improvements, and technology solutions.
• Lead cross-functional initiatives involving SAP, WMS, WCS/WES, automation platforms, reporting tools, and system integrations.
• Coordinate solution design, testing, user acceptance testing (UAT), implementation, cutover, and post-launch support activities.
• Drive root-cause analysis and resolution of recurring process, system, data, and integration issues.
• Establish and maintain fulfillment data quality, governance standards, and operational controls.
• Identify opportunities to eliminate manual work through process improvements, automation, and digital solutions.
• Evaluate and advance AI-enabled solutions that improve fulfillment performance, visibility, and decision-making.
• Support multi-site process standardization, technology governance, and deployment of scalable best practices.
• Manage a portfolio of fulfillment systems and technology initiatives, including prioritization, stakeholder alignment, risk management, and status reporting.

The Essentials - You Will Have:

The Preferred - You Might Also Have:

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www. raquickfind.com.
• At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
• This position is part of a job family. Experience will be the determining factor for position level and compensation.
• #LI-Onsite
• #LI-JF1
• We are an Equal Opportunity Employer including disability and veterans.
• If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Qualifications

• Bachelor's Degree in Relevant Field.
• Bachelor's degree in Supply Chain, Engineering, Information Systems, Business, or a related field.
• Experience with process improvement, systems integration, automation, data governance, or digital transformation initiatives.

Preferred Qualifications

• Familiarity with AI-enabled business solutions, reporting platforms, or advanced fulfillment technologies is preferred.