Transportation Analyst

Role Overview

Duties and Responsibilities

• Manage the freight payment mailbox and respond to inquiries in a timely, professional manner.
• Use transportation management systems and freight payment platforms to process, track, audit, and reconcile freight invoices.
• Monitor payment exceptions and follow up on outstanding invoices for accurate, timely resolution.
• Research and resolve freight billing discrepancies with carriers, Finance, and cross-functional teams.
• Build carrier relationships to support communication, issue resolution, and operational efficiency.
• Analyze freight spend, invoice trends, payment activity, and transportation data for process improvement and cost savings.
• Identify and implement process enhancements that streamline freight payment operations.
• Maintain freight payment records and comply with company policies, transportation procedures, and financial controls.

Required Experience and Education

• Bachelor's degree in a related field, or equivalent education and/or experience.
• 2-4 years of relevant experience, or equivalent education and/or experience.

Competencies

• Demonstrate knowledge of technical, process, and business principles, industry practices, and standards.
• Use strong communication, problem-solving, organizational, multitasking, prioritization, and time-management skills.
• Handle sensitive and confidential data with integrity and discretion.
• Be proficient with Microsoft Office Suite products.

Benefits

• The employer offers competitive salary, comprehensive benefits, 401(k) matching, employee purchase discounts, and tuition reimbursement.