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Transformation Manager

South London And Maudsley NHS Foundation Trust
London, GBR
Full-time
Director
Onsite
Discovered 3 weeks ago
Transformation deliveryProject managementProgramme managementChange managementStakeholder engagementRoot-cause analysis

Full Job Posting

Role overview

The Strategy & Transformation Team works with operational and clinical leaders to design, deliver and embed change that improves quality, safety, experience, outcomes and value.

The post holder leads transformation projects across directorates and corporate functions, translating strategic priorities into practical, measurable improvements.

The role reports to the Head of Change and Transformation and works with directorate leadership teams and corporate functions.

Transformation delivery

  • Design, deliver and embed transformational change and workstreams into service delivery.
  • Identify opportunities, analyse complex situations and compare options to inform recommendations and next steps.
  • Convene stakeholders to identify shared challenges and conduct root-cause analysis.
  • Define and benchmark quantitative and qualitative measures for decision-making, benefits realisation and impact monitoring.
  • Co-produce cases for change with service users, carers, communities and internal and external stakeholders.
  • Translate strategic, national and local priorities into service delivery and develop tailored responses to emerging challenges.
  • Use structured delivery tools, facilitation and relationship management to overcome resistance and support adoption.
  • Support policy, pathway and operating-model changes, considering impacts across functions and directorates.
  • Evaluate evidence, research mental health best practice and monitor performance, benefits and KPIs through dashboards and insight packs.

Programme and project management

  • Develop programme and project plans, coordinate activity and identify interdependencies between projects.
  • The description continues with further project and programme management duties, but the supplied text ends mid-section.

Collaboration and delivery capabilities

  • The role requires programme and project management, analytical capability, change-management skills and strong stakeholder engagement.
  • The post holder works with operational and clinical leaders, service users, carers and the broader clinical and operational workforce to support co-production and inclusive change.

About the Trust

South London and Maudsley NHS Foundation Trust provides NHS mental health services and serves a local population of 1.3 million in south London, alongside specialist services for children and adults across the UK and beyond.

The Trust describes its values as Kindness, Respect and Together.

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