Training Coordinator - Builders Program

About This Role

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.

Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you

Apply now and join the next generation of Builders!

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

Role Summary

As a Training Coordinator, you will be responsible for supporting the design, delivery, and administration of training programs for care staff. This role ensures that training activities & initiatives are well-organized, effectively scheduled, and aligned with organizational standards and regulatory requirements.

Key Responsibilities

Training Coordination & Administration

• Coordinate the scheduling and logistics of training sessions, workshops, and learning programs for care staff.
• Manage training calendars and ensure sessions are communicated clearly to participants and stakeholders.
• Organize training venues, materials, equipment, and digital learning resources.
• Track attendance, completion rates, and training records.

Learning Program Support

• Support the implementation of care training programs, onboarding initiatives, and mandatory training requirements.
• Work closely with the training design team to prepare training materials and learning resources.
• Assist in maintaining learning content, presentations, and participant guides.

Learning Systems & Data

• Maintain accurate records within the Learning Management System (LMS) or other training tracking tools.
• Generate reports on training completion, compliance, and participation.
• Monitor mandatory training requirements and follow up with teams where necessary.

Stakeholder Coordination

• Liaise with care trainers and operational teams to coordinate training needs.
• Support trainers and facilitators during training sessions when required.

Quality & Continuous Improvement

• Collect participant feedback after training sessions.
• Support the review and improvement of training programs and processes.

Skills & Qualifications

Required

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field (or equivalent experience).
• 1–2 years of experience in training coordination, or learning & development roles.
• Strong organizational and scheduling skills.
• Excellent communication and stakeholder coordination abilities.
• Proficiency in Google Suite and learning management systems.

Preferred

• Experience in contact centers or fintech environments.
• Familiarity with compliance training and mandatory learning programs.
• Experience supporting training logistics for large or distributed teams.

Key Competencies

• Organization & planning
• Attention to detail
• Stakeholder management
• Communication skills
• Problem-solving
• Data tracking and reporting

What Success Looks Like in This Role

• Training programs run smoothly with minimal logistical issues.
• High training attendance and completion rates.
• Accurate and up-to-date training records.
• Positive feedback from learners and trainers.