Administrator & Training Coordinator (Emirati Talent)

Abb

Service Operations Manager

Your Role And Responsibilities

Else

• in
• {UAE}
• .
• You will be mainly accountable for:
• Manages training delivery using the correct products and materials with close liaison with technical training manager. Standardization and document processes for scheduling, coordination, logistics, and operations; Streamline meeting structures, documentation, and workflows; Oversee version control and LMS governance; Drive continuous operational improvement and efficiency.
• Manage registration of the customers/trainees by visiting the customer experience center at the front desk.
• Prepares training materials and equipment needed for new product training liasing with training manager
• Informs all relevant stakeholders of new and updated training program calendars.
• Collects products, tools, peripherals, and documentation needed for the course.
• Works with internal resources to identify appropriate trainers for specific
• technologies/products/etc.
• Delivers all documentation such as feedback forms, training attendance and certificates to relevant internal resources to proceed with invoices.
• Ensures that HSE requirements are integrated and up to date in all business processes and applications used for training driven by the trainer.
• Responsible for ensuring Excellent Customer Service and securing high level of customer satisfaction in the training and supporting processes

Qualifications For The Role

• Diploma or bachelor’s degree in business administration, Operations Management, or a related field (preferred).
• Experience in administrative support, logistics coordination, or internal operations roles.
• Familiarity with corporate compliance processes and structured workflows.
• Strong organizational skills, attention to detail, and ability to handle time‑sensitive tasks.
• Fluency in Arabic & English, (written and spoken)
• Excellent communication & coordination abilities
• Customer-centric mindset with strong service orientation
• What’s in it for you?
• We empower you to take the lead, share bold ideas, and shape real outcomes.
• You’ll grow through hands-on experience, mentorship, and learning that fits your goals.
• Here, your work doesn’t just matter, it moves things forward

Benefits

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