Trainer

Job Description and Duties

• Perform activities to assist the Training Manager (Supervisor I) and Solution Integrator (SI) in the implementation of the CSPS Training Plan including training needs analyses, design and development of training programs, implementation and delivery of training, evaluation of training effectiveness and updating training materials based on evaluation results and stakeholder needs.
• Implement effective learning programs for CSPS stakeholders by collaborating with subject matter experts and utilizing a variety of software applications and tools, such as eLearning software (Articulate 360 and Vyond), Adobe Acrobat Pro, Adobe Express, Poll Everywhere, Survey Monkey, and Microsoft Office Suite. Apply participant-centered training techniques and learning principles and align instructional design models and training development models to analyze, design, develop, and implement engaging and interactive instructional eLearning and instructor-led courses, training simulations and vignettes, videos, webinars, teleconferences, and exercises that enhance retention and knowledge and skill transfer.
• Design, develop, and maintain training materials such as course outlines, lesson plans, business process flow diagrams, reference manuals, job aids, participant guides, facilitator guides, producer notes, presentations, and other learning materials as needed.
• Ensure curricula, learning objectives, and training materials meet ADA compliance, department standards, and CSPS Project training standards and guidelines. Incorporate emerging learning trends to provide high-quality learning opportunities for CSPS stakeholders.
• Assist in the implementation of the activities and methodologies identified in the CSPS Training Plan including design, development, maintenance, publishing, distribution, and evaluation of training materials, publications, and presentations in support of training.
• Identify training issues and learning gaps and assist in the development of mitigation plans to resolve them. Identify and inform OCM management of resistance.
• Prepare state agencies to continue delivering quality CSPS training after the project has ended.
• Schedule training and maintain the training calendar, attendee registration, enrollment, and completion using the CalLearns learning management system.
• Coordinate logistical support for training arrangements and courses, and ensure that all accommodation, notices to enrollees, and other preparations are completed prior to the date of training.
• Reserve and set-up equipment, facilities, and prepare virtual platforms as needed, prior to the scheduled start of classes. Coordinate training materials production, storage and delivery and ensure they are accessible to all stakeholders and end-users. Create contingency plans and assist with problem resolution during training activities.
• Participate in Joint Application Development (JAD) sessions. Work collaboratively with Agency Change Experts, subject matter experts, testing team and other internal stakeholders to ensure testing and readiness activities are completed and training is timed to deliver in accordance with best practices. Ensure lessons learned during the testing activities and JAD documentation are incorporated into the training activities and materials.
• You will find additional information about the job in the Duty Statement .

Working Conditions

Minimum Requirements

• ANALYST II

Additional Documents

Department Information

Special Requirements

• Take the required examination here: Analyst II Examination

Application Instructions

• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
• Who May Apply
• How To Apply
• Address for Mailing Application Packages
• You may submit your application and any applicable or required documents to:
• Address for Drop-Off Application Packages
• You may drop off your application and any applicable or required documents at:
• Required Application Package Documents
• The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Desirable Qualifications

• Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust
• Knowledge of State of California Human Resources practices
• Knowledge of principles, practices, and trends of public and business administration, management, and supportive staff services such as budgeting, personnel, and management analysis; government functions and organization; and methods and techniques of effective conference leadership
• Knowledge of adult learning principles, instructional design and training development models (for example the ADDIE model), retention and participant-centered training techniques
• Strong presentation and facilitation skills
• Possess skills using eLearning software (Articulate 360, Vyond)
• Knowledge of SharePoint and Microsoft Suite Products (MS Word, PowerPoint and Outlook)
• Experience managing a Learning Management System (LMS)
• Ability to communicate effectively while using tact and good judgment
• Ability to work under pressure with changing priorities and deadlines
• Ability to develop new and innovative approaches and recommend changes
• Strong customer services skills
• Ability to work well with others at all levels
• Excellent attendance and dependability
• A team player who enjoys collaboration
• Ability to work independently and be open-minded and flexible
• Knowledge of project management practices
• Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively; consult with and advise administrators or other interested parties on a wide variety of subject-matter areas; gain and maintain the confidence and cooperation of those contacted during the course of work; coordinate the work of others, act as a team or conference leader; and appear before legislative and other committees. Ability to influence others and move towards a common goal.

Contact Information

Equal Opportunity Employer