Tour Programmer

Responsibilities

• Follows all relevant Administration instructions so that work is carried out in a controlled and consistent manner.
• Follows the day-to-day operations related to own jobs in the Administration to ensure continuity of work.
• Prepares and produces technically more complex documents in response to certain requests.
• Establishes and maintains records and filing systems to ensure accurate documentation and efficient operations.
• Prepares routine letters, reports, and memoranda, and gathers and summarizes data to ensure availability of information.
• Coordinates with hotels in Makkah and Madinah to obtain information on room availability, rates, locations, and accommodation options.
• Sources and evaluates suitable hotels based on budget, location, proximity to the Haram, quality, and Umrah group requirements.
• Maintains professional relationships with hotel management, sales teams, and reservation departments.
• Supports negotiations on group rates, FIT rates, room allotments, special rates, and hotel contracts.
• Coordinates rooming lists, hotel allocations, and check-in/check-out arrangements for Hajj and Umrah groups.
• Monitors hotel availability, seasonal demand, and pricing during Ramadan, Hajj, and Umrah seasons.

Education

Experience

Skills

• Business Acumen
• English Language Skills
• Professional Writing Skills
• IT & Computer Literacy

Requirements

• Business Acumen
• English Language Skills
• Professional Writing Skills
• IT & Computer Literacy