Ticketing Officer

Overview

Ticketing Officer

Ticketing Officer at VOLO

Key Responsibilities

• Coordinate and book international and domestic flight and hotel bookings for our onshore and offshore employees.
• Negotiate with vendors to secure the best rates for travel.
• Manage inventory and pricing strategies to ensure cost-effectiveness and efficiency.
• Handle last-minute travel booking, changes and cancellations.
• Maintain records of travel expenses and ensure accurate billing and reporting.
• Ensure compliance with the company’s travel policies and budget.
• Provide solutions to travel related problems employees may have experienced with arrangements.

Minimum/ Preferred Requirements

• Must be
• available to join immediately
• Minimum 5 years of experience in travel industry of
• corporate travel experience
• working on after office hours, including weekends.
• Bachelor’s degree in Travel & Tourism and hospitality.
• AMADEUS experience required, NDC knowledge is a plus
• Skilled in ticket issuance/re-issuance , refunds and end-to-end travel arrangements.
• Strong knowledge of corporate travel policies and destination management.
• Candidates should possess decisive and successful problem-solving skills, be detail-oriented and have effective communication skills, and ability of quick turnaround of urgent business-related request.
• Geography and international destination knowledge are a must.
• Ability to perform under pressure and handle high-demands of ticket requests
• Proficient in Microsoft office.
• Familiarity with airline industry standards, including fare structure and travel regulations.