Testing Center Coordinator

Position Overview

Required Qualifications

• Bachelor's degree or foreign equivalent.
• Two full-time years of administrative support experience in a customer-facing or public-facing role; related student work experience may be considered.
• Experience with Microsoft Office Suite and/or Google Workspace.

Preferred Qualifications

• Experience working in higher education.
• Experience hiring, scheduling, or supervising student workers or employees.
• Experience with online test administration tools such as Honorlock, Proctorio, or Respondus.
• Experience with learning management systems such as Brightspace, Blackboard, or Canvas.
• Experience with scheduling systems such as Calendly or AppointmentQuest.
• Experience maintaining and updating databases.

Testing Center Operations

• Oversee daily center readiness and maintain a clean, professional testing environment.
• Maintain testing policies and procedures and administer exams according to instructor directions and institutional standards.
• Verify identities, secure belongings, assign workstations, and maintain testing materials.
• Maintain the website, email, phone system, and calendar.
• Coordinate technical support for testing hardware and software issues.
• Monitor inventory and order testing and office supplies.

Registration, Scheduling, and Proctoring

• Schedule individual and class-wide exams based on facility availability and student or instructor requests.
• Coordinate collection, distribution, and forwarding of completed paper assessments.
• Provide guidance on testing center policies and procedures.
• Coordinate student check-in and check-out and maintain usage records.
• Monitor test takers and document and report potential academic integrity violations.
• Distribute service satisfaction surveys and compile operational usage reports.

Student Employee Supervision

• Recruit, hire, onboard, schedule, and supervise student employees and graduate student proctors.
• Ensure comprehensive proctoring coverage and consistent adherence to testing policies and guidelines.

Administrative and University Service

• Provide department email, calendaring, event planning, and reservation support.
• Participate in professional development and support university events, activities, and programs.

Workplace and Schedule

• The position reports to the Stony Brook, New York campus full time.
• The stated schedule is Monday through Friday day shift, 9 a.m. to 5 p.m.

Appointment and Compensation

• This is a full-time appointment and is identified as temporary in the official posting details.
• The salary range is $55,000–$68,000 yearly, with an additional $4,000 annual location payment paid biweekly.