Test Technician

Put your technical troubleshooting skills to work testing, repairing, and supporting the electronic systems that help keep Gogo products performing at their best.

At Gogo, we're transforming how people connect in the sky. Our manufacturing teams play an important role in delivering reliable products by testing, troubleshooting, repairing, and continuously improving the equipment behind our connectivity solutions.

As our Test Technician, you'll support production and RMA activities through testing, debugging, minor assembly, configuration, and repair of electronic equipment. You'll work closely with manufacturing, engineering, quality, and cross-functional teams to support product quality, production targets, customer needs, and the introduction of new products into manufacturing.

If you're someone who enjoys hands-on technical problem solving, thrives in a fast-paced environment, and is committed to quality and continuous improvement, we'd love to meet you.

Set up hardware, software, and standard test equipment to perform comprehensive system- and sub-level testing

Configure system software based on specific testing requirements

Test and analyze electronic equipment, systems, and subsystems using electronic test instruments including multimeters, circuit testers, thermal chambers, spectrum analyzers, and power meters

Troubleshoot complex equipment at the system and CCA level, document detailed fault findings, and identify opportunities for process improvement

Generate detailed test and test-failure reports and document defective components in the RMA Repair Database

Perform rework and repairs of system assemblies and components in accordance with manufacturing and repair documentation

Perform testing and assembly of electronic and mechanical components in FOD-free and ESD-safe environments

Partner with engineering, quality, and operations teams to resolve testing issues, support customer needs, and provide technical input on manufacturability and serviceability

Support production and RMA activities to help achieve OTTR, PPM, FPY, monthly build quantity, and floor-defect targets

Identify opportunities to improve manufacturing processes and drive continuous improvement initiatives through completion

Contribute to successful new product introduction (NPI) activities and manufacturing readiness efforts

Electrical Engineering Technician diploma, Electronics Technician diploma, or equivalent combination of education and practical experience

Experience testing, troubleshooting, repairing, and reworking electronic systems, assemblies, and components

Demonstrated ability to read, interpret, and work from electronic schematics, wiring diagrams, and technical documentation

Hands-on experience using electronic test equipment and diagnostic tools

Experience following structured manufacturing, repair, and quality processes

Ability to complete required training and adhere to operational, quality, health, and safety standards

Strong attention to detail and commitment to producing high-quality work

Effective communication and collaboration skills

Experience working within an AS9100 quality management system or similar regulated manufacturing environment

You don't need to check every box below. If you bring experience in some of these areas, we'd especially like to hear from you:

Prior experience testing embedded systems

Working knowledge of cloud-based ERP and PLM systems

Experience working with Linux-based operating environments

Proficiency with Microsoft Office applications

Experience performing Environmental Stress Screening (ESS)

Experience supporting avionics, aerospace, telecommunications, or other highly regulated industries

Knowledge of Transport Canada regulatory requirements

Familiarity with IPC-A-610 standards

Knowledge of IPC-7711/7721 standards for electronic assembly rework and repair

Experience supporting manufacturing process improvements and continuous improvement initiatives

At Gogo, we're transforming how people connect in the sky.

Our teams build and support technology that powers connectivity aboard business aircraft around the world. That means the work you do here has a destination beyond a screen, spreadsheet, or meeting; it becomes part of an experience happening thousands of feet above the ground.

You'll work alongside people who know their craft, challenge ideas, solve difficult problems, and care about building what comes next.

Ready to help shape the future of connected aviation? Come aboard.

Additional Information

Base Pay:

Based on experience and responsibilities.

Target Annual Short-Term Incentive:

Bonus Plan at 5% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits that can fit each employee’s needs. Visit the Careers page on our website for more information at www.gogoair.com/careers.

Gogo is committed to equal opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.