Telle Collector
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Key skills for this role
About the Role
Teller Collector: join our customer‑focused team to handle payments with accuracy, integrity, and great service in a secure, fast‑paced banking environment. #### Job Summary We are seeking a motivated and customer-focused Teller Collector to join our team.
Key Skills for This Role
Full Job Posting
Job Summary
We are seeking a motivated and customer-focused Teller Collector to join our team.
The role involves receiving customer payments, processing cash and cheque transactions, maintaining accurate records, and providing a professional and efficient service.
The ideal candidate will be trustworthy, numerate and comfortable working in a fast-paced environment.
Key Responsibilities
- Receive and process cheque and electronic payments from customers in line with company procedures.
- Issue official receipts and ensure correct accounting of daily takings.
- prepare banking deposits in accordance with internal controls.
- Handle customer enquiries related to payments, balances and basic account information, escalating complex issues to supervisors.
- Maintain accurate and organised payment records, logs and supporting documentation.
- Adhere to security and cash-handling policies to protect company assets and reduce risk.
- Support audit and reconciliation activities by providing required documentation and explanations.
- Assist with other front-of-house tasks as required, including directing customers and supporting colleagues during busy periods.
- Contribute to continuous improvement initiatives to enhance efficiency and customer experience.
Requirements
- Minimum secondary education; diploma or certificate in finance, business or related subject preferred.
- 1–3 years’ UAE experience in cash handling, cashiering or teller role preferred.
- Strong numerical accuracy and attention to detail.
- Good communication skills and a customer-focused manner.
- Ability to work reliably, maintain confidentiality and follow strict cash-handling procedures.
- Proficient with basic computer systems and point-of-sale (POS) or banking software.
- Integrity, punctuality and a proactive attitude to problem solving.
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