Telesales Representative/Executive

About This Role

An int’l Group of Companies based in Dubai specialized in:
- Debt Management
- Risk Management
- Translation Services

Is seeking an experienced Telesales Representative/Executive.

Requirements

· High school diploma or equivalent required; bachelor’s or associate’s degree a plus

· 1 year experience in a sales related role, preferably in tele sales/telecalls

· Basic computer skills, including Microsoft Word and Excel

· Excellent telephone etiquette

· Ability to stay professional and focused in stressful situations

· Strong customer-orientation and communication skills

· Ability to work towards strict targets.

· Hand on experience with sales tools such as CRM software

· Maintain a friendly, professional tone at all times

· Team player

· Great interpersonal, communication, presentation and negotiation skills

Job Description

· Calling potential clients, explaining the services and fixing appointments for Business development team to meet.

· Accurately recording the details and status of the calls/entering them in the CRM/updating records

· Developing in-depth knowledge on the services offered

· Continually meeting and exceeding the daily/monthly targets with respect to call volumes and business

· Initiating repeated orders by follow up phone calls after the customers' deals

· Carrying out market research on how to address customers

· Preparation of Comparison of competitors' offer conditions

· Address any questions or issues customers may have
Communicate with customers and offer solution based on their requirements

· Direct prospects and leads to the sales team

· Track and document calls and sales

· Prepare and present achievements monthly reports and KPIs

Kindly send your cv to career(at)alwadiholding(dot)com with subject quote "TE2026"

Job Type: Full-time

Pay: AED861.00 - AED1,200.00 per month

Work Location: In person