Telesales Representative/Executive.
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Key skills for this role
About the Role
An int’l Group of Companies based in Dubai specialized in: - Debt Management - Risk Management - Translation Services Is seeking an experienced Telesales Representative/Executive.
Key Skills for This Role
Full Job Posting
Overview
An int’l Group of Companies based in Dubai specialized in:
- Translation Services
Is seeking an experienced Telesales Representative/Executive.
Requirements
· High school diploma or equivalent required; bachelor’s or associate’s degree a plus
· 1 year experience in a sales related role, preferably in tele sales/telecalls
· Basic computer skills, including Microsoft Word and Excel
· Excellent telephone etiquette
· Ability to stay professional and focused in stressful situations
· Strong customer-orientation and communication skills
· Ability to work towards strict targets.
· Hand on experience with sales tools such as CRM software
· Maintain a friendly, professional tone at all times
· Team player
· Great interpersonal, communication, presentation and negotiation skills
Job Description
· Calling potential clients, explaining the services and fixing appointments for Business development team to meet.
· Accurately recording the details and status of the calls/entering them in the CRM/updating records
· Developing in-depth knowledge on the services offered
· Continually meeting and exceeding the daily/monthly targets with respect to call volumes and business
· Initiating repeated orders by follow up phone calls after the customers' deals
· Carrying out market research on how to address customers
· Preparation of Comparison of competitors' offer conditions
· Address any questions or issues customers may have
Communicate with customers and offer solution based on their requirements
· Direct prospects and leads to the sales team
· Track and document calls and sales
· Prepare and present achievements monthly reports and KPIs
Kindly send your cv to career(at)alwadiholding(dot)com with subject quote "TE2026"
Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
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