Telesales Representative
About This Role
Job Title: Telesales Executive
Location: Business Bay Dubai
Department: Telesales Department
Job Summary
The Telesales Executive is responsible for generating leads, contacting potential clients via phone, and converting prospects into customers. The role involves promoting company services, maintaining client relationships, and achieving sales targets.
Key Responsibilities
Make outbound calls to potential and existing clients to promote company services
Generate and qualify leads through cold calling and follow-ups
Explain products/services clearly and address customer inquiries
Achieve daily, weekly, and monthly sales targets
Maintain accurate records of calls and client information in the CRM system
Follow up on leads and inquiries in a timely manner
Coordinate with the sales and marketing team for campaigns and promotions
Handle objections effectively and close sales deals
Provide excellent customer service and maintain client satisfaction
Key Requirements
Proven experience in telesales, telemarketing, or a similar sales role
Strong communication and negotiation skills
Ability to handle rejection and remain motivated
Target-driven and results-oriented mindset
Basic knowledge of CRM systems and MS Office
Good command of English (additional languages are a plus)
Skills & Competencies
Excellent verbal communication
Persuasion and negotiation skills
Active listening
Time management and organization
Problem-solving ability
Confidence and positive attitude
KPIs / Performance Metrics
Number of calls made per day
Number of qualified leads generated
Conversion rate (leads to sales)
Revenue generated
Follow-up efficiency
Customer satisfaction
Working Conditions
Office-based / Remote (as applicable)
Standard working hours with potential for incentives based on performance
Salary Range: AED 4,500 - AED 5,000
please share your CV: gm.cruz@mbgcorp.com
Job Types: Full-time, Contract, Permanent
Pay: AED4,500.00 - AED5,000.00 per month
Work Location: In person
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