Telesales Officer - Arabic Speaker Only

About This Role

About Us:

Athar Academy is an educational center based in Abu Dhabi, dedicated to delivering high-quality training and educational services. We are seeking a motivated and persuasive female Telesales Agent to join our team. The successful candidate will play a key role in promoting our educational programs, engaging with potential students and parents, and guiding them through the enrollment process. This role requires excellent communication skills, a client-focused approach, and the ability to meet enrollment targets.

Key Responsibilities:

• Make outbound calls and handle inbound inquiries to promote the institution’s courses and programs.
• Convert leads into enrollments by effectively presenting course benefits and addressing client concerns.
• Build and maintain strong relationships with prospective students and parents to foster trust and long-term engagement.
• Provide accurate and detailed information about course offerings, schedules, fees, and admission requirements.
• Conduct needs assessments to recommend the most suitable programs for each student.
• Maintain consistent follow-up communication with potential clients via phone, email, and messaging platforms.
• Keep detailed and updated records of client interactions, inquiries, and enrollment progress in the CRM system.
• Collaborate with the admissions, marketing, and academic teams to ensure a seamless enrollment experience.
• Collect client feedback to support continuous improvement of programs and services.
• Work towards achieving and exceeding monthly and quarterly sales and enrollment targets.

Requirements:

• Female Arabic Speakers
• Proven experience in telesales, telemarketing, or customer service (experience in the education sector is a plus).
• Excellent verbal communication and persuasion skills.
• Strong customer service orientation with the ability to build rapport quickly.
• Ability to handle objections and rejections professionally.
• Comfortable working with CRM systems and maintaining organized records.
• Goal-oriented, self-motivated, and capable of working under pressure to meet targets.
• Fluency in English (additional languages are a plus).

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Work Location: In person