Telesales & Call Center Executive – Aesthetics Clinic

About This Role

Job Title: Bilingual Telesales & Call Center Executive – Aesthetics Clinic

Job Type: Full-time Salary: AED 3,500 per month + Commission

Location: Dubai, UAE (Candidate MUST currently reside in Dubai)

Visa Status: Visa NOT provided (Candidate must have their own residency, freelance visa, or family sponsorship)

About the Role

We are looking for a persuasive, bilingual, and highly organized Telesales & Call Center Executive to drive sales and manage patient bookings for our premium aesthetic clinic. You will be the first point of contact for our clients, responsible for turning inquiries into successful appointments and maintaining strong patient relationships.

STRICT DEALBREAKERS: Please read carefully before applying. You WILL NOT be considered if you do not meet all three of the following criteria:

• UAE Experience: You must have prior ONE YEAR working experience in the UAE.
• Aesthetics Experience: You must have a ONE YEAR AT LEAST background working specifically in an Aesthetic, Dermatology, or Cosmetic Clinic.
• Dubai Resident: You must currently live in Dubai.

Key Responsibilities

• Inbound & Outbound Calls: Confidently handle a high volume of incoming inquiries and make proactive outbound calls to warm leads and existing patients.
• Sales & Conversions: Educate patients on our cosmetic treatments, skincare services, and current promotions to successfully close sales and book appointments.
• CRM Management: Accurately record all patient interactions, bookings, and lead follow-ups using Odoo CRM.
• Customer Service: Provide exceptional, VIP-level customer service, resolving inquiries and addressing patient concerns with empathy and professionalism.
• Target Achievement: Meet and exceed daily/monthly call and sales targets to maximize your commission earnings.

Requirements & Qualifications

• Industry Experience (Dealbreaker): Proven telesales or call center experience within the Aesthetic or Cosmetic Clinic industry. You must be familiar with aesthetic treatments and terminology.
• UAE Experience (Dealbreaker): Minimum 1+ years of verifiable experience working in the UAE.
• Location (Dealbreaker): Must currently reside within Dubai.
• Languages: Fully bilingual and highly articulate in both Arabic and English (spoken and written).
• Software Skills: Hands-on experience working with Odoo CRM is highly preferred; ability to learn and navigate CRM systems quickly is essential.
• Skills: Excellent negotiation, persuasion, and telephone etiquette skills.

Important Job Conditions

• Visa: The company does not provide a visa. You must be on your own valid UAE visa (spouse, family, Golden, or freelance visa).
• Compensation: Base salary of AED 3,500 plus an attractive commission structure based on performance and sales targets.

Please submit your updated CV detailing your aesthetic clinic experience and confirming your current visa status.

(Please Note: Only applicants who meet all the dealbreaker criteria and possess a valid self-sponsored visa will be contacted for an interview).

Job Types: Full-time, Contract
Contract length: 24 months

Pay: Up to AED3,500.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own or family visa?
• Nationality?

Education:

• Bachelor's (Required)

Experience:

• Aesthetic Clinic: 1 year (Required)

Language:

• Arabic (Required)
• English (Required)

Location:

• Dubai (Required)

Work Location: In person