Telesales & Admin Executive – Real Estate

Job Overview

Key ResponsibilitiesInventory & Owner Relationship Management

• Contact property owners, landlords, and investors to explore selling and leasing opportunities.
• Build and maintain long-term relationships with property owners.
• Source new property inventory for sale and rent across Dubai.
• Conduct regular follow-ups with existing contacts and property owners.
• Maintain professional communication with owners and clients.
• Coordinate with the sales team regarding new inventory opportunities.

CRM & Administrative Support

• Update and maintain CRM with accurate owner and property information.
• Ensure property records and owner details are organized and updated.
• Assist with listing coordination and inventory tracking.
• Support the admin and marketing teams with property information when required.

Market Coordination

• Monitor market availability and inventory opportunities.
• Assist in expanding the company’s property portfolio.
• Coordinate internally regarding owner requirements and listing status.

Requirements Experience

• Experience in customer service, telesales, administration, or real estate is preferred.
• Dubai real estate experience is an advantage but not mandatory.

Skills

• Strong communication and interpersonal skills.
• Confident speaking over the phone and in person.
• Professional and positive attitude.
• Organized and detail-oriented.
• Good follow-up and relationship management skills.
• Basic computer and CRM knowledge.
• Ability to work under targets and deadlines.
• Fluent English required.
• Additional languages are a plus (Arabic, Farsi, Hindi, Russian, Urdu, etc.).

Preferred Personality

• We are looking for someone who is:
• Energetic and motivated
• Presentable and professional
• Confident and polite
• Goal-oriented
• Consistent with follow-up
• Comfortable speaking with different personalities and cultures
• Able to handle rejection positively

KPIs

• Number of qualified owner conversations
• Number of new inventories sourced monthly
• Follow-up consistency
• CRM accuracy and updates
• Number of owner meetings arranged
• Contribution to inventory growth

Salary & Benefits

• Fixed salary + performance incentives
• Visa and medical insurance as per UAE labor law
• Career growth opportunities
• Real estate training and support

Interview Criteria & QuestionsCommunication & ConfidenceQuestions

• Tell us about yourself and your previous experience.
• How comfortable are you speaking with new people daily?
• How would you handle an owner who is not interested initially?
• How do you build trust quickly with someone over the phone?
• Why do you want to work in real estate?

What to Look For

• Confidence
• Clear speaking ability
• Positive attitude
• Professional communication
• Energy and enthusiasm

Relationship ManagementQuestions

• How do you usually follow up with clients or customers?
• What would you do if an owner says they will decide later?
• How would you maintain relationships with property owners long term?

What to Look For

• Patience
• Consistency
• Follow-up mindset
• Relationship-building ability

Work Ethic & PersonalityQuestions

• How do you handle rejection?
• Describe a situation where you had to stay motivated under pressure.
• Are you comfortable working with targets and KPIs?
• What motivates you financially and professionally?

What to Look For

• Mental resilience
• Motivation
• Positive mindset
• Hunger to grow

Organizational SkillsQuestions

• Have you worked with CRM systems before?
• How do you organize follow-ups and daily tasks?
• How do you prioritize your workload?

What to Look For

• Organization
• Attention to detail
• Discipline
• Process-oriented mindset

Application Question(s)

• Are you comfortable with follow-ups and maintaining long-term communication with clients?

Experience

• Telesales: 2 years (Required)
• Real Estate: 2 years (Required)
• Customer Service: 2 years (Required)

Language

• English (Preferred)

Location

• Dubai (Required)
• Willingness to travel:
• 100% (Required)