Telecom Provisioning & Billing Analyst

What You Will Do

• Partner with business stakeholders to understand requirements and recommend solutions that create value
• Manage telecom Internet provisioning activities including moves, adds, changes, disconnects, and service migrations
• Coordinate with carriers and vendors to obtain quotes, order services, and resolve operational issues
• Review and audit telecom invoices to ensure billing accuracy and adherence to contracted rates
• Maintain telecom inventory records, service documentation, and contract information
• Manage Telecom Expense Management (TEM) projects and identify opportunities for cost optimization
• Identify and implement process improvements that enhance efficiency, data quality, and operational effectiveness
• Who You Are (Basic Qualifications)Experience investigating global site connectivity requirements, engaging carriers and local site contacts to assess service availability, and partnering with Network Solution Architects to design and ordering internet circuits for SD-WAN deployments.Experience supporting telecom provisioning, telecom expense management, inventory management, contract administration, or invoice auditingExperience working and communicating with stakeholders, compliance, vendors, service providers or telecom carriersExperience reviewing invoices, contracts, inventories, or documentation with an attention to detailExperience managing multiple priorities, projects, or service requests simultaneouslyExperience seeking opportunities to improve process and challenging assumption to create more value.What Will Put You AheadExperience supporting telecom operations, provisioning, or Telecom Expense Management (TEM)Knowledge of voice, internet, wireless, data networking, and related telecom servicesExperience with vendor, contract, or inventory managementExperience using reporting, workflow automation, or process improvement toolsDemonstrated ability to identify trends, solve problems, and influence outcomes across stakeholdersAt Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.Hiring Philosophy