Tele Sales & Customer Support Representative
Proactively contact customers to promote products, provide exceptional support in Kannada and Telugu, and maintain accurate records using CRM software.
Skills
About This Role
Overview
- Note: Please only apply if you are locally available in UAE.
- Note: Please only apply if you meet the mandatory language requirements for Kannada & Telugu
- Proactively contact potential customers via phone to promote products or services, exceeding sales targets and driving revenue growth.
- Provide support through multiple communication channels including calls, emails, and chat.
- Provide exceptional customer support by addressing inquiries, resolving issues, and ensuring complete customer satisfaction with a focus on Kannada
- Maintain accurate records of customer interactions, sales transactions, and account updates using CRM software, ensuring data integrity.
- Conduct needs assessments to understand customer requirements and offer tailored solutions, showcasing product knowledge.
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