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Technician

TASC OutsourcingDubai, UAE1 weeks agoEntry
AED 3500/monthEntryfulltime

Skills

Technician
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About This Role

Overview

  • **Job Title – Home Appliances Technician**
  • **Type – Long term**
  • **Work Location – Dubai**
  • **Salary – AED 3500 -5500**
  • Mandatory details/Skills-
  • Deliver a
  • customer-first service approach
  • ensuring high customer satisfaction on phone and in person
  • Attend and resolve assigned service calls within defined timelines
  • Provide
  • technical support through multiple channels
  • (phone, on-site, etc.)
  • Achieve
  • high first-time fix rate
  • and minimize repeat service visits
  • Maintain and properly handle company-assigned tools, assets, and property
  • Report product issues and suggest
  • improvements in appliance quality
  • Ensure
  • quick response time
  • to customer queries and service requests
  • Monitor and reduce
  • repeat calls and unnecessary parts consumption

Key Skills Required

  • **2–3 years’ experience**
  • in home appliance service industry
  • Strong technical troubleshooting and repair skills for home appliances
  • Good understanding of customer service standards and field service operations
  • Ability to handle multiple service requests efficiently
  • Strong communication skills (customer interaction both phone and in-person)
  • Strong troubleshooting and problem-solving skills
  • Willingness to travel to customer locations
  • Immediate joiners.

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