Technical Specialist

Work with other Technical Specialists and managers in ensuring the effective management of claims and advocate the use of alternate strategies as required to progress the claim towards timely finalisation.

Provide technical claims management advice by responding promptly and accurately to claim referrals.

Assist managers as required, in identifying and implementing new ideas, which create value for customer, staff and/or AAL.

Contribute to the achievement of the team’s financial targets and KPIs as per the relevant deed, services contract and incentive schemes.

Work closely with the Managers and Claims Managers to ensure that the team manages all claims in accordance with legislative requirements and common law practice.

Ensure that a high level of privacy is maintained in all interactions with other parties and in accordance with Allianz corporate guidelines and Services Contracts.

As a Technical Specialist, you will be required to:

Provide coaching on the application of relevant legislation, standards of practice, regulations, and policies and procedures.

Ensure data accuracy and adherence to regulatory and statutory timeframes within team

Supports in achieving relevant KPIs, outcome measures, and RTW targets

Review PIAWE, liability decisions, work capacity decisions and other forms of entitlements/decisions.

About you

Have 5 years’ experience managing complex matters within Workers Compensation.

Looking for long term career stability with opportunities to develop and progress within Allianz.

You have excellent verbal and written communication skills, combined with the ability to balance understanding, empathy, and compassion with the best commercial outcome for Allianz.

Able to work collaboratively with peers and a variety of stakeholders.

Act as an SME, experience in coaching and mentoring others.

Able to plan and prioritise effectively, organise tasks and manage competing resources and demands, displaying leadership through role modelling and encouraging these behaviours in others.

Able to interpret and analyse complex information, extract meaningful insights, and evaluate options for decision making, providing coaching and support to facilitate the development of these skills in others.

A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.

Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

For more details about our benefits, visit the Allianz Careers site.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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