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Technical Project Manager

PocketHealth
CAN
Full-time
Mid-Senior
Hybrid
$120,000–$170,000 annually
Discovered 3 weeks ago
Technical project managementDeployment planningDiscovery and workflow scopingRequirements and scope documentationAPIsSystem integrations

Full Job Posting

About PocketHealth

PocketHealth provides a medical imaging platform that gives patients secure access to images and records.

Conductor is the company’s AI automation platform for reducing administrative work in healthcare.

Role

Own complex Conductor deployments with hospitals and clinics, coordinating clients, engineering, sales, and customer success.

Manage multiple deployments from discovery and scoping through delivery, go-live, and outcome review.

Compensation

  • The stated salary range is $120,000–$170,000 annually, depending on experience and expertise.
  • The role is eligible for stock options and includes health and other benefits.

Work model

  • Hybrid position with two days each week in the Toronto office and the remaining work location-flexible.

Responsibilities

  • Manage client communication, deployment plans, timelines, milestones, dependencies, risks, status updates, and UAT sign-off.
  • Lead workflow discovery; document current processes, volumes, handoffs, exceptions, and systems.
  • Produce detailed scoping documents and define acceptance criteria and measurable success metrics before development.
  • Partner with engineers on feasibility, trade-offs, blockers, scope changes, and launch readiness.
  • Maintain deployment records and tickets; report automation outcomes and identify expansion opportunities.
  • Translate deployment patterns into product feedback and reusable discovery and delivery templates.

Experience and skills

  • 5–7 years in technical project management, implementation consulting, solutions delivery, or enterprise implementations.
  • Experience owning complex, multi-stakeholder B2B deployments and working with healthcare providers or similarly regulated operations.
  • EHR/RIS/PACS implementations, workflow automation, or integration-heavy enterprise software experience is a strong plus.
  • Able to produce engineering-ready scope documents and understand APIs, integrations, and data flows.
  • Strong project, risk, timeline, communication, and cross-functional coordination skills.
  • Process improvement experience is a plus.
  • Comfortable managing multiple deployments independently and using AI-assisted workflows, including Claude.

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