Technical Project Manager

About PocketHealth

About the Role

Compensation

• The salary range is $120,000–$170,000 annually, depending on experience and expertise.
• The role is eligible for stock options and includes a comprehensive health and benefits package.

Workplace

• This is a hybrid position with two days per week in the Toronto office and the remainder worked remotely.

How We Work

What You’ll Do

• Own deployments end-to-end, including client communication, planning, timelines, risks, user acceptance testing, and sign-off.
• Lead discovery and scoping by documenting workflows, systems, edge cases, dependencies, acceptance criteria, and success metrics.
• Drive delivery across teams by resolving blockers, managing scope, coordinating engineers, and maintaining documentation.
• Own outcomes and expansion by tracking metrics, identifying adjacent workflows, supporting sales opportunities, and creating reusable delivery templates.

What We’re Looking For

• 5–7 years of experience in technical project management, implementation consulting, solutions delivery, or enterprise implementations.
• Experience with complex B2B deployments, multiple stakeholders, dependencies, and regulated operational environments.
• Ability to produce engineering-ready requirements and scope documentation.
• Technical understanding of APIs, system integrations, and data flows.
• Strong project management and communication skills.
• Experience with EHR or RIS/PACS implementations, workflow automation, or integration-heavy enterprise software is a strong plus.
• Process improvement experience is a plus.

Ways of Working

Benefits and Culture

• Benefits include competitive salaries, stock options, four weeks of paid time off, unlimited paid wellness days, extended mental health coverage, and parental leave top-up.
• PocketHealth promotes diverse perspectives and an inclusive culture focused on patients, providers, and employee well-being.