Technical Project Manager – Consent Management (Cassie)

Role Overview

Technical Delivery Ownership

• Own and drive end-to-end delivery for all Cassie-related workstreams

Translate PRD (v0.3) into

• Defined work packages
• Delivery milestones
• System-level deliverables
• Ensure alignment across:
• Cassie configuration
• MuleSoft APIs and event layers
• Source systems (e.g., websites, booking engines, CEC)
• Downstream systems (e.g., Braze, GCM, Opera)

Integration Orchestration

• Act as the primary coordinator for all Cassie integrations
• Define and drive clarity on:
• Event contracts
• Data payload structures
• End-to-end data flow (Source → MuleSoft → Cassie → downstream systems)
• Proactively identify and resolve:
• Missing or incomplete data fields
• Identity resolution gaps
• System incompatibilities and assumptions

Workshop & Design Facilitation

• Co-lead technical workshops with:
• Product (WMI)
• Architecture
• Engineering teams
• MuleSoft team
• External vendors
• Translate discussions into:
• Clear technical decisions
• Documented workflows and architecture
• Actionable next steps

Cassie Configuration Ownership

• Translate business and product requirements into:
• Cassie data model configuration
• Consent category setup (e.g., Gaming vs. Non-Gaming)
• Channel-level consent mapping
• Policy enforcement rules

Ensure Cassie

• Supports WMI consent models
• Scales across multiple touchpoints
• Meets compliance and regulatory requirements

Dependency & Risk Management

• Identify and manage cross-system dependencies early:
• Website, booking systems, rewards platforms, CEC, etc.
• Identity management challenges
• Compliance dependencies (e.g., gaming consent requirements)

Maintain

• Risk log
• Dependency tracker
• Decision log

Testing & Production Readiness

• Define and track:
• Integration testing scenarios
• UAT scenarios per source system
• Consent propagation validation processes

Ensure

• Audit trails are complete and verifiable
• Edge cases are fully covered (e.g., anonymous users, multi-email users, logged-in states)

Cross-Vendor Coordination

• Serve as the single point of coordination for Cassie-related delivery across:
• MuleSoft teams
• Digital engineering teams
• Braze
• GCM/Genesis teams
• External platforms (e.g., Ticketmaster, SevenRooms)

Required Skills & Experience

• Proven experience as a Technical Project Manager in complex enterprise environments
• Strong understanding of:
• API integrations and event-driven architectures
• Middleware platforms (preferably MuleSoft)
• Data flow design and system integration patterns
• Experience working with consent management platforms or regulated data environments
• Ability to translate business requirements into technical solutions
• Strong stakeholder management across multiple teams and vendors
• Excellent facilitation and communication skills

Key Competencies

• Proactive and delivery-focused mindset
• Strong problem-solving and analytical thinking
• Ability to challenge unclear requirements and drive clarity
• Skilled in identifying risks and resolving integration gaps early
• Comfortable working in complex, multi-system ecosystems

Success Profile

• This role requires someone who:
• Identifies integration and design gaps early
• Drives alignment across cross-functional teams
• Ensures the Cassie implementation is fully embedded within the broader enterprise architecture
• Delivers outcomes, not just coordination