Technical Program Manager, AI Programs

Role overview

Key responsibilities

• Maintain an authoritative AI roadmap with status, priorities, sequencing, and risks; run planning reviews and reporting cadence.
• Translate AI strategy into programs with milestones, owners, dependencies, and measurable success criteria.
• Coordinate end-to-end AI feature and capability launches, including readiness plans, checklists, and go/no-go criteria.
• Identify and resolve blockers, manage dependencies, surface trade-offs, and escalate decisions with context and options.
• Maintain documentation, dashboards, and reporting; track delivery predictability, launch readiness, and adoption.
• Improve program operating models, templates, and tooling.

Required qualifications

• At least 3 years in technical program management, product operations, or a related SaaS or platform discipline, including cross-functional delivery.
• Track record delivering complex cross-functional programs from strategy through launch, on time and at quality.
• Technical fluency in AI/ML, APIs, data, and cloud architecture, with ability to translate between technical and business audiences.
• Ability to create clarity in ambiguous environments; strong stakeholder, communication, risk, and dependency management.
• Ability to drive outcomes across multiple teams without direct authority.

Preferred qualifications

• Experience managing AI/ML product or platform programs.
• Familiarity with feature flagging, experimentation, or launch tools such as LaunchDarkly.
• PMP, SAFe, or equivalent program-management certification; a Computer Science, Engineering, or equivalent technical degree.
• Experience in fintech, audit, or regulated industries.

Location and work arrangement

• Applicants must be eligible to work in Canada and reside in Toronto, Ontario.
• Hybrid role working from the downtown Toronto office 3 days per week.

Compensation

• Annual base salary is CAD $110,000–$130,000 per year.
• Eligible for discretionary bonus and/or commission and other benefits; actual pay depends on relevant factors.