Technical Engineer

Overview

• About the position The Technical Engineer is responsible for supervising the delivery of technical maintenance and hard services across assigned client sites, ensuring that locations are maintained and operated in line with the agreed maintenance strategy, client requirements, statutory obligations, and CBRE standards.

• Technical Maintenance Delivery

• Technical Site Inspections & Risk Management

• Work Order & Maintenance System Management

• Vendor, Subcontractor & Service Partner Management

• Compliance, HSSE & Statutory Requirements

• Team Support, Training & Continuous Improvement

• Reporting, Budget Awareness & Client Support

• Provide regular updates on technical issues, open works, risks, defects, PPM progress, reactive performance, and action plans.
• Support account leads with technical input for client meetings, operational reviews, business cases, and reporting packs.
• Provide technical input into monthly reports, budget variance commentary, discretionary spend visibility, and maintenance improvement recommendations where required.
• Perform other duties as reasonably assigned by the line manager.
• Experience / Education Diploma, trade qualification, recognised apprenticeship, ONC / equivalent, or technical certification in Mechanical, Electrical, HVAC, Building Services, Facilities Management, or a related discipline. Minimum 5 years' experience in facilities management, building services, MEP, technical maintenance, or hard services delivery. Previous experience supervising technical teams, subcontractors, or specialist service providers is preferred.

Experience

Experience

Experience

Experience

• in a client-facing FM environment.
• Knowledge of HSE requirements, permits to work, RAMS, statutory compliance documentation, and audit evidence is preferred.
• Skills Required Strong technical knowledge across MEP, HVAC, electrical, plumbing, fire/life safety, and general building systems. Strong technical inspection, fault-identification, and root-cause problem-solving capability. Ability to supervise technical maintenance activities and coordinate multiple vendors across several sites. Ability to prioritise workload and maintain a safe, compliant, and effective operating environment. Ability to develop practical technical solutions, site improvement recommendations, and business case inputs. Good CAFM / work order system capability, including job updates, evidence upload, reporting, and closure discipline. Strong vendor management and contractor coordination skills. Strong communication skills with site teams, vendors, clients, and management. Good report writing, business writing, and Microsoft Office skills, particularly Excel, Word, PowerPoint, Teams, and digital tracking systems. Proactive, detail-oriented, service-focused, and solution-driven. Ability to coach and support site teams to improve technical standards and maintenance discipline. Strong safety awareness and commitment to compliance, quality, and client satisfaction.
• Knowledge Required Integrated facilities management and hard services delivery. MEP systems, building services infrastructure, and maintenance best practice. PPM planning, reactive maintenance, asset condition assessment, and lifecycle risk identification. Work order management / CAFM systems, preferably Chase or similar platforms. SLA / KPI management and technical service delivery standards. Vendor coordination, subcontractor control, quotation review, service report validation, and value-for-money principles. HSE standards, permits to work, RAMS, compliance records, statutory maintenance requirements, and audit evidence. Maintenance strategy, asset protection, business continuity risk, and prevention of service disruption. Basic budget awareness, discretionary spend controls, and cost-effective maintenance delivery. Client account structures, site operating requirements, cost centres, and escalation routes.

Competencies Required

• Communication, Team leadership, Customer and quality focus, Problem solving and decision making, Accountability, Planning and organising, Drive and productivity, Collaboration
• Company Values Respect; Integrity; Service; Excellence; Accountability; Collaboration; Transformation
• Major Drivers of Work Volume The major drivers of work volume are planned preventive maintenance, reactive work orders, technical inspections, asset condition issues, vendor coordination, statutory compliance, HSSE requirements, service reports, open work order management, small works / remedial works, client reporting, SLA / KPI performance, and the implementation of structured maintenance processes across the portfolio.
• Interface / Relationships With Internal: Facilities Coordinators, Facilities Managers, Account Leads, Operations Managers, Middle East Operations Director, Procurement, Finance/AP, HSE, P&A, IT, Regional Operations, and on-site client stakeholders. External: Clients, landlords/building management teams, subcontractors, specialist service providers, suppliers, auditors, statutory authorities where applicable, and project-related stakeholders.
• Working environment / Special factors
• The incumbent will work across client sites and office environments, with regular site-based inspections required to support technical delivery, vendor management, compliance, and maintenance performance.
• Normal working hours will apply as per client and operational requirements; however, flexibility may be required to support urgent technical issues, planned shutdowns, audits, emergency works, or client/project requirements.