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Technical Architect Director - PubSec - Mulesoft Canada
Salesforce
Toronto, CAN
Full-time
Director · 15+ years experience
Remote
Discovered 3 weeks ago
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Key Skills for This Role
salesforcesapservicenow
Full Job Posting
Preferred Qualifications:
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Ability to convey and convince customers of best practices at various levels within a large organization
- Application design and development background
- Have CTA certification or are in the process of getting the CTA
- Experience managing large full life-cycle Salesforce Implementations
- Executive Presence - being able to influence outcomes
- Strong understanding of SDLC methodologies (Agile, SCRUM)
- Unleash Your Potential
- When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
- Accommodations
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Qualifications
- Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Ability to convey and convince customers of best practices at various levels within a large organization
- Application design and development background
- Have CTA certification or are in the process of getting the CTA
- Experience managing large full life-cycle Salesforce Implementations
- Executive Presence - being able to influence outcomes
- Strong understanding of SDLC methodologies (Agile, SCRUM)
- Unleash Your Potential
- When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
- ● 15+ years of deep, hands-on data experience across data architecture, engineering, MDM,
- integration, and governance
- ● Demonstrated leadership of enterprise-scale data platform and AI-readiness programs
- ● Deep expertise across one or more of Salesforce Data 360, Informatica IDMC, MuleSoft
- ● Authority-level data modeling and semantic/metadata modeling
- ● Strong command of data governance, quality, security, and privacy (e.g., GDPR/CCPA/HIPAA)
- ● Proven CxO-level advisory and the ability to lead multi-workstream delivery
- ● Track record integrating a vendor platform into complex, heterogeneous enterprise landscapes
- — balancing platform-agnostic (open-standards, multi-vendor) and platform-centric
- (Salesforce-native) approaches
- ● Deep fluency leading AI-augmented delivery — using AI tools as a core part of the workflow and
- building reusable prompt/skill/agent assets
- ● Recognized industry thought leadership on enterprise data, AI, and the agentic future of SaaS
- (POVs, speaking, published perspectives)
- Certifications
- At this level, a proven delivery and thought-leadership track record carries the most weight —certifications are preferred, not required, but strengthen credibility with customers.
- Preferred Certifications
- ● Salesforce Data Cloud Consultant
- ● Salesforce Certified Data Architect
- ● Salesforce Agentforce Specialist
- ● Salesforce Certified Integration Architect
- ● TOGAF
- Additional Pluses
- ● Informatica IDMC / MDM certification
- ● MuleSoft Certified Integration Architect
- ● DAMA CDMP or CDMC (data management / cloud data management)
- Preferred / Differentiating Strengths
- ● Track record delivering agentic AI / RAG on a governed data foundation
- ● Deep industry expertise in Financial Services, Healthcare, or Manufacturing
- ● History of building delivery IP, accelerators, and prompt/skill/agent libraries
- ● Extensive Professional Services / customer-facing leadership at enterprise scale
- How Success Is Measured (First 12 Months)
- ● Certification Attainment: Complete required certifications to be compliant and ready for customer
- engagements
- ● Customer Impact: Complete RAMP quickly to be billable and execute one or more customer
- engagement
- ● Architecture standard: consistent, governed, dual-purpose foundations delivered across the
- portfolio
- ● Business outcomes: clear business (not just technical) value realized and adopted
- ● AI-augmented delivery: measurable acceleration and quality gains from AI tooling, with reusable
- prompt/skill/agent assets adopted team-wide
- ● Thought leadership: a defined, published practice POV on the agentic SaaS future that shapes
- customer engagements and market positioning
- ● Enablement: delivery teams on your engagements ramped and productive through your technical
- leadership and reusable assets
- Cloud/Platform Requirements: In addition to the above.
- 8 - 10 years experience supporting customers using Mulesoft(required).
- Experience with deep MuleSoft Anypoint Platform expertise
- API-led connectivity: Three-layer architecture enabling reusability and agility
- Integration patterns: Real-time sync, batch processing, event-driven architectures
- API Management: Governance, security policies, rate limiting
- Deployment options: CloudHub vs Runtime Fabric - when to use each
- Knowledge of MuleSoft + Salesforce integration (Salesforce Connector, Composer, Data Cloud)
- Understanding of when to engage technical resources for complex integrations
- Understanding of integration patterns with enterprise systems (SAP, Oracle, Workday, ServiceNow)
- Familiarity with MuleSoft RPA capabilities
- Multiple MuleSoft certifications (Developer + Integration Architect Associate)
- Accommodations
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About Salesforce
Software & SaaS83334 employeesFounded 1999
The #1 AI CRM driving customer success together.
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