Systems Engineer

Strong hands-on experience supporting Zuora Revenue/RevPro in a complex production environment.

End-to-end understanding of revenue processes, including contracts, performance obligations, allocation, schedules, recognition, adjustments, invoices and credit memos.

Ability to trace failures across upstream order/billing applications, integrations, Zuora Revenue and downstream ERP/GL processes.

Experience troubleshooting SQL/data, interfaces, Oracle staging, batch processing, reconciliation and period-close issues.

Working knowledge of ASC 606/IFRS 15 and experience operating within SOX-controlled processes.

Ability to independently lead ambiguous cross-functional problems, make risk-based decisions and explain technical findings in business terms.

Ability to work during AMER business hours, with flexibility for critical production and close events.

Experience integrating Zuora Revenue with CRM/CPQ, order management, billing, middleware and Oracle or another ERP.

Proficiency with SQL, APIs, file-based integrations, job schedulers, logging and observability tools.

Experience with UAT, patching, defect management, root-cause analysis and production change controls.

Background in revenue accounting, Finance systems or enterprise quote-to-cash operations.

Experience managing vendor cases, service metrics and operational-improvement backlogs; relevant Zuora certification or training is a plus.